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コネクタがプロキシとして使用されている場合、Azure HA CVOからHTTP/HTTPS経由でASUPSを送信できません

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環境

  • NetApp BlueXP(旧称Cloud Manager)
  • NetApp Cloud Volumes ONTAP ( CVO )
  • Microsoft Azure
  • ハイアベイラビリティ(HA):
  • AutoSupport ( ASUP )
  • Squidプロキシ

問題

AzureでCVO HAのASUP HTTP / HTTPS配信が失敗し、次のいずれかのエラーが発生します:
 
::> autosupport check show-details
      Component:  http-put-destination
       Status: failed
       Detail: HTTP/S PUT connectivity check failed for destination:
           https://support.netapp.com/put/AsupPut/ via proxy - xx.xx.xx.xx:3128.
           Error: Possible Proxy Authentication issue.
       Corrective Action: Ensure the user-id and password are set correctly for the proxy URL.

 

cluster::> autosupport history show -node "cluster-01" -seq-num <seq-num> -fields error

node            seq-num destination error
---------------- ------- ----------- -----
cluster-01 1495    smtp
cluster-01 1495   http        Received HTTP code 403 fromproxy after CONNECT
cluster-01 1495    noteto
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