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Edge ブラウザから SaaS Backup ライセンスの更新が失敗する

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Category:
saas-backup
Specialty:
snapx
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環境

  • Microsoft Office 365 の SaaS バックアップ
  • Microsoft Edge Web ブラウザ

問題

  • SaaS Backup ライセンスの更新が失敗する
  • エラー メッセージ:Failed to renew your license subscription. Invalid data provided
  • [ ライセンスサブスクリプションの更新 ] ポップアップ画面に、シリアル番号またはプロトコルに関する情報が表示されません。

例:

 

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