メインコンテンツまでスキップ

バージョン 9.6 から 9.7 へのアップグレード後に、 Active IQ Unified Manager サービスが起動しない

に適用されます

Active IQ Unified Manager ( UM ) 9.7

問題

  • 9.7 へのアップグレードは正常に実行されますが、 UM サービスは起動できません
  • upgrade.log に次のエラーがあり、サポートバンドルを作成しようとすると、このエラーが繰り返されます。
 # A fatal error has been detected by the Java Runtime Environment: # # SIGILL (0x4) at pc=0x00007f3ebc9107f2, pid=13028, tid=13029 # # JRE version: (11.0.6+10) (build ) # Java VM: OpenJDK 64-Bit Server VM (11.0.6+10-post-Debian-1bpo91, interpreted mode, compressed oops, g1 gc, linux-amd64) # Problematic frame: # v ~StubRoutines::call_stub # # No core dump will be written. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again # # An error report file with more information is saved as: # //hs_err_pid13028.log Could not load hsdis-amd64.so; library not loadable; PrintAssembly is disabled

 

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