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OnCommand Insight Solutions Enabler CLI DataSource で「 The remote client/server handshakeable failed 」というメッセージが表示される

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環境

  • OnCommand Insight ( OCI ) 7.3.x
  • EMC Solutions Enabler の略
  • EMC SYMCLI

問題

OnCommand Insight Solutions Enabler CLI データソースが失敗し、 Web UI に次のようなエラーが表示される。
Failed to execute external utility: Failed to execute SymCLI symcfg
 

データソースエラーレポートには、記録ファイル root\log_sample.log に次のようなエラーが記録されることもあります。
The remote connection is refused. The symapi server is probably not running.

The remote connection is refused. The client cannot have a newer SYMAPI version than the server
 

The server refused a connection due to security level mismatch

symcfg list コマンド・ライン上の SYMCLI パスから実行すると ' 次のようなエラーが出力されますRemote Acquisition Unit ( RAU )でデータソースを使用する場合は、 OCI サーバではなく RAU からコマンドをテストする必要があります。
C:\Program Files\EMC\SYMCLI\bin> symcfg list

The remote client/server handshake failed. Please consult symapi and storsrvd log files

 

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