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In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.

NetTcpPortSharing サービスと SMCore サービスが開始されないことが原因でバックアップが失敗します

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Category:
snapcenter
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に適用されます

SnapCenter

問題

  • SnapCenter プラグインホストを再起動すると、バックアップが失敗する。
  • ホストの Windows システムイベントログで、次のようなエラーが報告されます。
    • ソースService Control Manager
      :イベント ID :7009
      メッセージ: A timeout was reached (30000 milliseconds) while waiting for the NetTcpPortSharing service to connect.
    • ソースService Control Manager
      :イベント ID :7000
      メッセージ: The NetTcpPortSharing service failed to start due to the following error: 
      The service did not respond to the start or control request in a timely fashion.
    • ソースService Control Manager
      :イベント ID :7001
      メッセージ: The SnapCenter SMCore Service service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error: 
      The service did not respond to the start or control request in a timely fashion.

 

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