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データベースマスターをバックアップできませんでした

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Category:: snapcenter

Specialty:: snapx

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環境

SnapCenter Plug-in for SQL (SCSQL) 4.2.1P1
SQL Server 2012 SP4 （ 11.4.7001.0 ）
Windows 2012 Server R2

問題

リソースグループに他の SQL データベースと「マスター」データベースが含まれていると、 SCSQL はデータベース「マスター」のバックアップに失敗します。
エラーの例：

Failed to connect to server. Connection Timeout Expired.

The timeout period elapsed during the post-login phase.

The connection could have timed out while waiting for server to complete the login process and respond;

Or it could have timed out while attempting to create multiple active connections.

The duration spent while attempting to connect to this server was -

[Pre-Login] initialization=2; handshake=25; [Login] initialization=0; authentication=1; [Post-Login] complete=59725;

The wait operation timed out