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SCV Plug-in が vCenter Web Interface に表示されない vCenter Server を 7.0 にアップグレードする

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Category:
netapp-data-broker
Specialty:
snapx
Last Updated:

に適用されます

  • NetApp データブローカー( NDB ) 1.x
  • VMware vCenter Server 7.0

問題

  • vCenter Server を 7.0 にアップグレードすると、 vCenter Web Interface で SnapCenter Plug-in for VMware vSphere ( SCV )が表示されない。
  • アップグレード後に「 SCV not visible under vCenter UI」というソリューションを使用すると、ステップ 13 が失敗して次のエラーで失敗します。

Registration failed!: Unable to connect to vCenter Server. Please check if vCenter Server and Port are correct.

例:

2008575523.jpg

  • vmcontrol.log に、登録に失敗した場合のエラーを示します。

例:

2020-12-08 21:11:32.350 DEBUG w9108 --- [ qtp32374789-16] c.n.a.u.CryptoUtil             : Unsupported configuration to decrypt the given message.
java.lang.ArrayIndexOutOfBoundsException
   at java.lang.System.arraycopy(Native Method)
   at com.netapp.aegis.util.CryptoUtil.decrypt(CryptoUtil.java:161)
   at com.netapp.aegis.util.CryptoUtil.decrypt(CryptoUtil.java:124)
   at com.netapp.aegis.sms.provider.GetHostInfoManager.registerVcenterServer(GetHostInfoManager.java:382)
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

  :

2020-12-08 21:11:32.366 DEBUG w9108 --- [ qtp32374789-16] c.n.a.s.p.GetHostInfoManager        : Exception while trying to get old service instance: VI SDK invoke exception:org.dom4j.DocumentException
java.rmi.RemoteException: VI SDK invoke exception:org.dom4j.DocumentException
   at com.vmware.vijava.vim25.ws.XmlGenDom.fromXML(XmlGenDom.java:76)
   at com.vmware.vijava.vim25.ws.WSClient.invoke(WSClient.java:93)
   at com.vmware.vijava.vim25.ws.VimStub.retrieveServiceContent(VimStub.java:1434)
   at com.vmware.vijava.vim25.mo.ServiceInstance.init(ServiceInstance.java:173)
   at com.vmware.vijava.vim25.mo.ServiceInstance.<init>(ServiceInstance.java:99)
   at com.vmware.vijava.vim25.mo.ServiceInstance.<init>(ServiceInstance.java:90)
   at com.netapp.aegis.vsphere.VsphereService.getVsphereServiceInstance(VsphereService.java:100)

  :

2020-12-08 21:11:32.366 DEBUG w9108 --- [ qtp32374789-16] c.n.a.v.VsphereService           : [JobId:0] Invalid arguments, can't retrieve session from null vSphere serviceInstance!
2020-12-08 21:11:32.366 DEBUG w9108 --- [ qtp32374789-16] c.n.a.v.VsphereService           : vSphereServiceURL is : https://XX.XX.XX.XX:443/sdk
2020-12-08 21:11:32.376 DEBUG w9108 --- [ qtp32374789-16] c.n.a.v.VsphereService           : VI SDK invoke exception:org.dom4j.DocumentException
2020-12-08 21:11:32.377 ERROR w9108 --- [ qtp32374789-16] c.n.a.m.VserverStore            : VI SDK invoke exception:org.dom4j.DocumentException
java.rmi.RemoteException: VI SDK invoke exception:org.dom4j.DocumentException
   at com.vmware.vijava.vim25.ws.XmlGenDom.fromXML(XmlGenDom.java:76)
   at com.vmware.vijava.vim25.ws.WSClient.invoke(WSClient.java:93)
   at com.vmware.vijava.vim25.ws.VimStub.retrieveServiceContent(VimStub.java:1434)
   at com.vmware.vijava.vim25.mo.ServiceInstance.init(ServiceInstance.java:173)
   at com.vmware.vijava.vim25.mo.ServiceInstance.<init>(ServiceInstance.java:99)
   at com.vmware.vijava.vim25.mo.ServiceInstance.<init>(ServiceInstance.java:90)
   at com.netapp.aegis.vsphere.VsphereService.getVsphereServiceInstance(VsphereService.java:100)

  :

2020-12-08 21:11:32.377 ERROR w9108 --- [ qtp32374789-16] c.n.a.m.VserverStore            : Unable to connect to vCenter Server. Please check if vCenter Server and Port are correct.
2020-12-08 21:11:32.377 ERROR w9108 --- [ qtp32374789-16] c.n.a.s.p.GetHostInfoManager        : Unable to connect to vCenter Server. Please check if vCenter Server and Port are correct.
com.netapp.nvpf.api.model.ApiException: Unable to connect to vCenter Server. Please check if vCenter Server and Port are correct.
   at com.netapp.aegis.model.VserverStore.validateVSphereConfiguration(VserverStore.java:125)
   at com.netapp.aegis.model.VserverStore.setVSphereConfiguration(VserverStore.java:158)
   at com.netapp.aegis.sms.provider.GetHostInfoManager.registerVcenterServerWithHostInfo(GetHostInfoManager.java:482)
   at com.netapp.aegis.sms.provider.GetHostInfoManager.registerVcenterServer(GetHostInfoManager.java:398)

 

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