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アクセス違反が原因でSMCoreServiceHost.exeがクラッシュする

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環境

  SnapCenter 4.1P2

問題

SMCoreServiceHost.exe アクセス違反が原因で次のスタックトレースがクラッシュします。

例:

Log Name:    Application
Source:     .NET Runtime
Date:      5/20/2020 1:33:31 AM
Event ID:    1026
Task Category: None
Level:      Error
Keywords:    Classic
User:      N/A
Computer:    HOSTNAME
Description:
Application: SMCoreServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
  at System.Runtime.InteropServices.Marshal.PtrToStructureHelper(IntPtr, System.Object, Boolean)
  at System.Runtime.InteropServices.Marshal.PtrToStructure(IntPtr, System.Object)
  at SnapDrive.HostUtilities.Scsi.ScsiService.sendSCSI(System.String, Int32 ByRef, SnapDrive.HostUtilities.Scsi.ScsiPassThroughWithBuffers ByRef, System.TimeSpan ByRef)
  at SnapDrive.HostUtilities.Scsi.ScsiService.IsNetAppLun(System.String)
  at SnapDrive.HostUtilities.Vds.VdsDisk.get_IsNetAppDisk()
  at SnapDrive.HostUtilities.DiskDiscovery.DiskService.GetDiskResource(SnapDrive.HostUtilities.Vds.VdsDisk)
  at SnapDrive.HostUtilities.DiskDiscovery.DiskService.GetDiskResources(System.Collections.Generic.IEnumerable`1<SnapDrive.HostUtilities.Vds.VdsDisk>)
  at SnapDrive.HostUtilities.DiskDiscovery.DiskService.GetAllDiskInfo()
  at SnapDrive.Nsf.Core.Discovery.VdsToStorageResolver.GetResourceObjectGraphs(System.String, System.Collections.Generic.IEnumerable`1<SMCoreContracts.SDStorageSystemId>, SMCoreContracts.StorageSystemOSType ByRef, System.Collections.Generic.Dictionary`2<SMCoreContracts.SDStorageResource,SMCoreContracts.SDStorageObjectGraph> ByRef)
  at SnapDrive.Nsf.Core.Discovery.StorageResolver.GetResourceObjectGraphs(System.String, System.Collections.Generic.IEnumerable`1<SMCoreContracts.SDStorageSystemId>, SMCoreContracts.StorageSystemOSType ByRef, System.Collections.Generic.Dictionary`2<SMCoreContracts.SDStorageResource,SMCoreContracts.SDStorageObjectGraph> ByRef, Boolean)
  at SnapDrive.Nsf.Core.Discovery.HostFileSystemToStorageResolver.GetResources(System.String, System.Collections.Generic.IEnumerable`1<SMCoreContracts.SDStorageSystemId>, Boolean, Boolean, Boolean)
  at SnapDrive.Nsf.Core.SANReplicationStrategy.PrepareForReplication(SMCoreContracts.SDSnapmirrorUpdateRequest)
  at SnapDrive.Nsf.Core.ReplicationManager.SDSnapmirrorUpdate(SMCoreContracts.SDSnapmirrorUpdateRequest)
  at SnapDrive.Nsf.ServiceProviders.SDSnapRemoteServiceProvider.SDSnapmirrorUpdate(SMCoreContracts.SDSnapmirrorUpdateRequest)
  at SnapMgrCoreService.Workflows.Activities.ReplicationHelper.UpdateSnapmirror(SMCoreContracts.SDSnapmirrorUpdateRequest)
  at SnapMgrCoreService.Workflows.Activities.StorageReplicationHelper.SalUpdateSnapMirrorWithRetry(System.Collections.Generic.List`1<SnapMgrCoreService.Protection.SnapMirrorUpdateStatus>, SMCoreContracts.RelationShipType, Int32, Int32, SnapMgrContracts.Workflow.SmWorkflowContext)
  at SnapMgrCoreService.Workflows.Activities.Common.EnhancedReplicationActivity.UpdateSnapMirror(System.Collections.Generic.List`1<System.Linq.IGrouping`2<SnapMgrCoreService.Workflows.Activities.Common.SnapshotInfo,SnapMgrCoreService.Workflows.Activities.Common.SnapshotToSmObjectMapping>>, System.Collections.Generic.List`1<SMCoreContracts.SnapMirrorRelationshipStatus>, Int32, SnapMgrCoreService.Workflows.Activities.StorageReplicationHelper, SMCoreContracts.RelationShipType, SnapMgrContracts.Workflow.SmWorkflowContext)
  at SnapMgrCoreService.Workflows.Activities.Common.EnhancedReplicationActivity.Execute(SnapMgrContracts.Workflow.SmWorkflowContext, SMCoreContracts.SmRequest)
  at SnapMgrCoreService.SmJobActivity.Execute(SnapMgrContracts.Workflow.SmWorkflowContext, SMCoreContracts.SmRequest)
  at SnapMgrCoreService.Workflows.SmJobWorkflow.Execute(SMCoreContracts.SmRequest)
  at SnapMgrCoreService.BackupHandler.Execute(SMCoreContracts.SmRequest)
  at SnapMgrCoreService.SmJobManagerConsumer.Execute(SMCoreContracts.SmRequest)
  at JobManager.SmJobManager.ExecuteAndUpdateQueue(SMCoreContracts.SmRequest)
  at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
  at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
  at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
  at System.Threading.ThreadHelper.ThreadStart()

 

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