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SnapCenter SAP HANA のファイルベースのバックアップが「 java.lang.InterruptedException 」で失敗する

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snapx<a>SCC-00164</a><a>SCC-00301</a>
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環境

  • SnapCenter 4.X の略
  • SnapCenter Plug-in for SAP HANA(SCHANA)4.x

問題

SnapCenter SAP HANA のファイルベースのバックアップが「 java.lang.InterruptedException 」で失敗する

SC HANA ログ:

ERROR [pool-4-thread-92576] 100 com.netapp.snapcreator.workflow.task.StartAppBackup -SCC-00301: Start of backup type [FileBasedBackup] for plug-in [hana] failed with error message:
Operation [APPBACKUP] failed with Exception [java.lang.InterruptedException]

または

SCC-00164: Application quiesce for plug-in [hana] failed with exit code [1] and with error: Operation [QUIESCE]for plug-in [hana] failed with error message:
Operation [APPBACKUP] failed with Exception [java.lang.InterruptedException]

それ以降のバージョン(4.3.2以降)では、処理に失敗し、PowerShell解決策 というメッセージが表示されるようになりました。

com.netapp.plugincreator.agent.plugin.hana.HanaLogger -Operation [APPBACKUP] timed out, refer logs for more details.
      Set the SC_AGENT_TIMEOUT parameter for configuring the timeout for the Plug-in for SAP HANA Database on this host by running "Set-SmConfigSettings -Plugin -HostName hostname -PluginCode hana -configSettings @{"SC_AGENT_TIMEOUT"="timeout_in_seconds"} " PowerShell cmdlet from the SnapCenter Server.

初期化ログ:

WARN [Watchdog] 165 com.netapp.snapcreator.agent.nextgen.watchdog.WatchdogImpl -Operation {79b6cc08-b227-42bc-b9bd-3d0058e943ce} exceeded its defined timeout. Cancelling it now. 

 

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