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「非同期コール doSnapshotSet 」による SnapManager for Exchange バックアップの失敗がタイムアウトになりました

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に適用されます

  • Microsoft Windows 2008/2012 スタンドアロン / データベース可用性グループ( DAG )
  • SnapManager for Exchange ( SME ) 7.1/7.2
  • SnapDrive for Windows ( SDW ) 7.1.x

 

問題

SME でのバックアップ処理中に、 Snapshot の作成手順で 600 秒( 10 分)のタイムアウトが報告されます。

例:

  1. バックアップ レポート
     [19:01:55.671] Starting asynchronous DoSnapshotSet. Please wait... [19:01:56.685] Operation pending, please wait...(1) [19:11:54.964] Operation pending, please wait...(119) [19:11:55.978] Asynchronous call DoSnapshotSet timed out! [19:11:55.978] The call for DoSnapshotSet was cancelled. [19:11:55.978] Failed to perform VSS snapshot, aborting... [19:11:56.181] Backup is aborted. 
  2. MS イベントログ:
     Information SnapManager for Exchange 200 SnapManager VSS asynchronous DoSnapshotSet operation timed out after 600 seconds. The operation was cancelled.

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