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検証中に Snapshot のディスマウントが失敗します

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14
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Category:
snapdrive-for-windows
Specialty:
snapx
Last Updated:

に適用されます

  • SnapDrive for Windows ( SDW ) 7.1.5 以降
  • SnapManager for Exchange ( SME ) 7.2 以降

問題

  • SDW は、検証中に Snapshot をディスマウントできません
  • SME ジョブレポートのエラー:
    [22:51:48.434]  Dismounting LUN [mountpoint] of Snapshot [snapshot_name]...
    [22:51:53.333]  [SnapDrive Error]:The requested operation is not supported.
     (SnapDrive Error Code: 0xc0040457)
    [22:52:05.799]  [SnapDrive Error]:The requested operation is not supported.
  • SDW ログ内で同時に発生するエラー:
    09/05-22:52:05.362   PID:13100   TID:7236   filer.cpp@11583      CFilerRollingRock1::NA_SERVER_INVOKE_WRAPPER - results not ok:13011
    09/05-22:52:05.362   PID:13100   TID:7236   filer.cpp@11737      Volume name for finding NDM vol status=
    09/05-22:52:05.362   PID:13100   TID:7236   filer.cpp@12413      zapi_volume_get_iter: no volume parameter given, volume-get-iter failed, filer=SVM-iSCSI error code=13011 error description=HTTP POST - Bad request
    09/05-22:52:05.362   PID:13100   TID:7236   localerror.cpp@82      Is_VDS_ITF_Error(): false.
    09/05-22:52:05.362   PID:13100   TID:7236   localerror.cpp@94      Is_WMI_ITF_Error(): false.
    09/05-22:52:05.362   PID:13100   TID:7236   filer.cpp@12414      An attempt to obtain list of volumes on the storage system 'SVM_name' failed. Error code: 13011. Error description: HTTP POST - Bad request.
     HRESULT 0xc0040331.
    09/05-22:52:05.362   PID:13100   TID:7236   localerror.cpp@82      Is_VDS_ITF_Error(): false.
    09/05-22:52:05.362   PID:13100   TID:7236   localerror.cpp@94      Is_WMI_ITF_Error(): false.
    09/05-22:52:05.362   PID:13100   TID:7236   virtual_disk_set.cpp@939         virtual_disk_t::update_2nd_pass_functor::operator(): ERROR: caught exception
    09/05-22:52:05.362   PID:13100   TID:7236   System.cpp@2816      Failed to update virtual disk info on first pass, device path: 'devide_path', lun path 'LUN_path', error code 0xc0040331, error description 'An attempt to obtain list of volumes on the storage system 'SVM_name' failed. Error code: 13011. Error description: HTTP POST - Bad request.

 

 

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