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Eシリーズのアップグレード前チェックがエラーなしで失敗する

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環境

NetApp SANtricity 11.x

問題

  • アップグレード前のチェックが次のエラーなしで失敗する:
 
clipboard_e77241c5cf2201ec7ae6a71e62b1c5591.png
 
  • アップグレード前の健常性チェックが以下のエラーで失敗する
One or more inter-controller interfaces have link down. You cannot upgrade the storage array until the problem is resolved. Use the Recovery Guru to fix the problem. Contact your Technical Support Engineer to resolve this issue.
  • コントローラのリブートを試行するときに、代替コントローラのIPアドレスからSANtricity System Managerにログインすると、次のエラーが表示されます。
The selected controller is in a state that cannot be reset
 
clipboard_e60333ab865ee8724b68f0b08375136f2.png

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