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H410SノードでストレージファームウェアをアップグレードするとBMCが不安定になります

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環境

  • NetApp Element OS 12.0
  • ストレージファームウェアバンドルver 2.27.1

問題

ストレージファームウェアのアップグレード後にバージョン2.27.1にアップグレードしようとすると、HCIクラスタ内のすべてのストレージノード(H410S)BMCが不安定になります。

 ERROR   | Upgrade installation failed due to critical error. ex=[UpgradeError: UpgradeError: Internal error: Contact your technical support engineer.Storage node XXXX-XXX firmware package activation failed. Contact your technical support engineer.]

BMC IPへの接続は次のようなパターンで確立されます。

  • ping可能な時間は25秒です
  • 50秒に到達できません
  • ping可能な時間は25秒です
  • 50秒に到達できません
  • <繰り返し>

 

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