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NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.

DNS のために AutoSupport の配信が失敗します。 Data ONTAP 7-Mode でホストを解決できませんでした

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Category:
ontap-9
Specialty:
core
Last Updated:

環境

  • Data ONTAP 7-Mode
  • SMTP
  • HTTP ( S )
  • AutoSupport

問題

  • ノードを DNS サーバに接続できなかったため、次のホスト名を解決できませんでした。
    • Support.netapp.com
    • メールホストサーバ( SMTP を使用している場合)
    • プロキシサーバ(設定されている場合)
  • Verify : ( 2 つのオプション)
  1. コマンド Autosupport history showData ONTAP 8 を実行します

>autosupport history  show

>autosupport history show -fields seq-num,status,error,destination

前回のレポートエラー: Couldn't resolve host name.

  1. 通知ログを確認します。

>rdfile /etc/log/mlog/notifyd.log

通知ログには、次のエラーが表示されます。

Attempting to deliver ASUP using PUT)
0000001b.000723c6 04233027 Fri Feb 27 2015 02:27:01 -05:00 [kern_notifyd:info:829] (category:
829:1528:deliver) (emittime: 2/27/2015 02:27:01) (message: getaddrinfo(3) failed for
support.netapp.com:443)
0000001b.000723c7 04233027 Fri Feb 27 2015 02:27:01 -05:00 [kern_notifyd:info:829] (category:
829:1528:deliver) (emittime: 2/27/2015 02:27:01) (message: Couldn't resolve host
'support.netapp.com')
0000001b.000723c8 04233027 Fri Feb 27 2015 02:27:01 -05:00 [kern_notifyd:info:829] (category:
829:1528:deliver) (emittime: 2/27/2015 02:27:01) (message: Closing connection #0)

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