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AutoSupport がデータでエラー処理がタイムアウトし、配信に失敗する ONTAP 7-mode

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Category:: data-ontap-8

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に適用されます

Data ONTAP 7-Mode
autosupport
HTTP
HTTP
SMTP

問題

AutoSupport 履歴を確認します

> autosupport history show -fields status ,error ,destination

seq-num destination status error ------- ----------- ------ ----- 39 smtp ignore "" 39 http transmission-failed Failed to connect to support.netapp.com port 443: Operation timed out 39 noteto ignore "" 38 smtp ignore "" 38 http sent-successful "" 38 noteto ignore ""

Notifydlog のエラーです

> rdfile /etc/log/mlog/notifyd.log

エラーの場所を確認します。

ほとんどの場合、次のメッセージから開始して、真のエラーメッセージを表示することができます。

message: Closing connection #0

HTTP

 (message: Trying 216.240.21.18... (message: Failed to connect to support.netapp.com port 443: Operation timed out)

SMTP

 (message: Trying MAIL_HOST_IP... (message: Operation timed out)