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AutoSupport の送信に失敗しました

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73
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

に適用されます

 ONTAP 9

問題

  • ノードは SMTP を使用して AutoSupport を送信できません。

Cluster::>autosupport history show

       Seq                   Attempt  Percent  Last
Node      Num   Destination Status         Count   Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
node01    1680   smtp     transmission-failed  15     -     5/28/2020 02:20:53

 

  • system autosupport history show -seq-num 123 -instance」コマンドLast ErrorFailed sending data to the peerを使用して特定のシーケンスを確認し、「」コマンドを使用します。  

Cluster::> system autosupport history show -seq-num 1680 -instance

               Node: node01
   AutoSupport Sequence Number: 1680
Destination for This AutoSupport: smtp
          Trigger Event: callhome.management.log
       Time of Last Update: 5/28/2020 02:20:53
        Status of Delivery: transmission-failed
        Delivery Attempts: 15
       AutoSupport Subject: MANAGEMENT_LOG
           Delivery URI: mailto:autosupport@netapp.com
            Last Error: Failed sending data to the peer 
        Time of Generation: 5/28/2020 00:01:51
   AutoSupport Compressed Size: 131.4KB
         Percent Complete: -
          Rate of Upload: -
    Time Remaining for Upload: 0s
  AutoSupport Decompressed Size: 476.0KB
    Total Collection Time (ms): 6257

 

  • unable to relay"/etc/log/mlog/notifyd.log ログに「エラー」が表示される。

 

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