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Enterprise Vault ( FPolicy )サーバが SVM から切断します

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19
Visibility:
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Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:

に適用されます

  • Veritas Enterprise Vault
  • ONTAP 9
  • FPolicy

問題

  • EV ( FPolicy )サーバは SVM から切断し、 SVM が接続を試みると失敗し、最後に SVM が何度も再試行してくれます。
EMS ログ:
[Node1: fpolicy: fpolicy.server.connectError:error]: Node failed to establish a connection with the FPolicy server "10.x.x.1" (reason: "TCP Connection to FPolicy server failed.").
[Node1: fpolicy: fpolicy.server.connectError:error]: Node failed to establish a connection with the FPolicy server "10.x.x.2" (reason: "TCP Connection to FPolicy server failed.").
 
トレース
  • FPolicy サーバによって SVM との接続が閉じられます。
335106 2020-05-17 07:03:30.519 2.000732000 10.x.x.100 10.x.x.1 FPOLICY 130 5 Keep Alive
331998 2020-05-17 07:03:28.518 0.000026000 10.x.x.100 10.x.x.2 FPOLICY 130 4 Keep Alive
374445 2020-05-17 07:04:34.532 64.013066000 10.x.x.1 10.x.x.100 TCP 0 3 21212 → 54990 [RST, ACK] Seq=3013009486 Ack=879773894 Win=0 Len=0
374446 2020-05-17 07:04:34.532 0.000056000 10.x.x.2 10.x.x.100 TCP 0 4 21212 → 23565 [RST, ACK] Seq=1971463991 Ack=203679500 Win=0 Len=0
 
  • FPolicy サーバに接続しようとすると、 FPolicy サーバから RST が送信されます( FPolicy サーバへの TCP 接続に失敗しました)。
387832 2020-05-17 07:04:36 10.x.x.100 10.x.x.1 33158 21212 [SYN] Seq=0 Win=65535 Len=0 MSS=8960 WS=256 SACK_PERM=1 TSval=2186652333 TSecr=0
387833 2020-05-17 07:04:36 10.x.x.1 10.x.x.100 21212 33158 [RST, ACK] Seq=1 Ack=1 Win=0 Len=0
390343 2020-05-17 07:04:38 10.x.x.100 10.x.x.2 48011 21212 [SYN] Seq=0 Win=65535 Len=0 MSS=8960 WS=256 SACK_PERM=1 TSval=2186654335 TSecr=0
390345 2020-05-17 07:04:38 10.x.x.2 10.x.x.100 21212 48011 [RST, ACK] Seq=1 Ack=1 Win=0 Len=0
 
FPolicy Mlog :
 
[kern_fpolicy:error:1925] Read returned error with errno[54] [0x0x80533db00] src/fsm/fsm_external_engine.cc:817
[kern_fpolicy:error:1925] readMsg returned error while reading the message length response from FPolicy server [0x0x80533db00] src/fsm/fsm_external_engine.cc:5996
[kern_fpolicy:info:1925] [virtual smdb_error fpolicy_appcfg_server_status_db_iterator::notify_imp(smdb_cdb_iterator::operation)] operation: [modify], policy: [1]
[kern_fpolicy:info:1925] updateStatusTable[disconnect]:: Modified entry vs[40] policy[evplaceholdercmode] server[10.x.x.1] [0x0x80533db00] src/fsm/fsm_external_engine.cc:4444
[kern_fpolicy:info:1925] Server DISCONNECTED with retVal = 9366. [0x0x80533db00] src/fsm/fsm_task.cc:1672
 
  • 切断が終わるたびに、 FPolicy サーバを「 vserver fpolicy engine-connect 」を使用して手動で接続できます。

 

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