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アラートストレージシェルフがの両方のコントローラに接続されていません HA ペア

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Category:
ontap-9
Specialty:
hw
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環境

  • ONTAP 9.5以前
  • 記載されたノードはシェルフに正しくケーブル接続されており、問題を使用せずにアクセスできます
  • アラートのタイミング中にその他のアクティビティは実行されませんでした

問題

  • クラスタがアラートをトリガーします。
::> alert show 
    (system health alert show)
              Node: node_name_03
           Resource: Shelf 3.0
           Severity: Major
      Indication Time: Fri Oct 16 17:01:21 2020
           Suppress: false
         Acknowledge: false
       Probable Cause: Storage shelf 3.0 is not connected to both controllers
                  of the HA pair (node_name-01, node_name-02).
      Possible Effect: Access to shelf 3.0 will be lost with a single
                   controller failure.
    Corrective Actions: 1. Halt all controllers that are connected to shelf 3.0.
                   2. Connect shelf 3.0 to both HA controllers following the guide applicable to your shelf.
                   3. Reboot the halted controllers.
  • クラスタは次のアラートをトリガーします。
    HA Group Notification from XXXXXX(Health Monitor process schm: DualControllerHa_Alert[XXXXXX]) ALERT
  • EMS ログで確認できる出力を次に示します。
    [?] Sun Oct 11 00:00:44 JST [XXXXXX: spmd: spm.mgwd.process.exit:EMERGENCY]: Management Gateway (mgwd) subsystem with ID 87957 exited as a result of signal signal 11. The subsystem will attempt to restart.

    [?] Sun Oct 11 00:11:36 JST [XXXXXX: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process schm: DualControllerHa_Alert[XXXXXX].

 

 

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