メインコンテンツまでスキップ

ONTAP ANDU アップグレード時にタイムスタンプが一致しないため「 paused-on error 」にアップグレードします

環境

  • ONTAP 9
  • ANDU アップグレードが一時停止しました

問題

  • クラスタの更新が停止しました。ステータスはです paused-on-error
  • cluster image show-update-progress エラー時に次のようなステータスが PAUSED になっています:

netapp::> cluster image show-update-progress

                                             Estimated         Elapsed
Update Phase         Status                 Duration     Duration
-------------------- ----------------- --------------- ---------------
Pre-update checks    completed              00:10:00      00:00:28
Data ONTAP updates   paused-on-error          01:32:00    3 days 22:40

  •  EMS ログで、アップグレード中にタイムゾーンが変更されたことがわかります

[?] Sat Nov 21 09:15:02 EST [netapp-01: svc_queue_thread: kern.rc.msg:notice]: set_timezone called 'America/New_York'
[?] Sat Nov 21 09:15:02 EST [netapp-01: svc_queue_thread: kern.rc.msg:notice]: tzinit of 'America/New_York'
[?] Sat Nov 21 09:15:02 EST [netapp-01: svc_queue_thread: kern.rc.msg:notice]: tzload called with 'America/New_York'
[?] Sat Nov 21 09:15:02 EST [netapp-01: svc_queue_thread: kern.rc.msg:notice]: tzinit tzload ok
[?] Sat Nov 21 09:15:02 EST [netapp-01: svc_queue_thread: kern.rc.msg:notice]: settzname called
[?] Sat Nov 21 09:15:02 EST [netapp-01: svc_queue_thread: kern.rc.msg:notice]: set_timezone new
[?] Sat Nov 21 09:15:02 EST [netapp-01: svc_queue_thread: kern.timezone.change:notice]: params: {'new_tz': 'America/New_York', 'old_tz': 'Europe/Berlin', 'new_tz_offset': '-18000', 'old_tz_offset': '3600'}

  • MGWD は、タイムスタンプの不一致により ANDU が停止したことをさらに確認します

00000028.007f36dd 095f93c7 Sat Nov 21 2020 09:15:03 +01:00 [kern_mgwd:info:2022] NDUFailoverJob:matchTimeStamp - ENTER   { ANDU_LOG in matchTimestamp() at src/ndu_failover_job.cc:393 }
00000028.007f36de 095f93c7 Sat Nov 21 2020 09:15:03 +01:00 [kern_mgwd:info:2022] NDUFailoverJob:matchTimeStamp - job cfg timestamp:11/21/2020 09:12:38, initialized task timestamp:11/21/2020 03:12:38   { ANDU_LOG in matchTimestamp() at src/ndu_failover_job.cc:413 }
00000028.007f36df 095f93c7 Sat Nov 21 2020 09:15:03 +01:00 [kern_mgwd:info:2022] NDUFailoverJob:execute - Update timestamp mismatch { ANDU_LOG in execute() at src/ndu_failover_job.cc:509 }

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.