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ONTAP のアップグレード後にNblade.vscanNoScannerConnが原因でVscan接続が失敗します

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Category:
ontap-9
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nas
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環境

  • ONTAP を9.4以降および9.7未満のバージョンにアップグレードしました
  • Vscan
  • スキャナプールの特権ユーザのドメイン名にドットが含まれています(例:xxxyyy。zzz\user1)

問題

  • Nblade.vscanNoScannerConnEMSログのエラーが原因でVscanに接続できません
  • 最初のドット(.)

:実際のドメイン名は「xxx.yyy.zzz」ですが、エラーでは「xxx」と表示されます[?] Sun Nov 13 16:17:30 JST [cluster01: kernel: Nblade.vscanConnInvalidUser:notice]: For Vserver "svm1", the vscan connection request coming from client "<Client_IP>" is rejected because the logged-in user "xxx\user1" is not configured in any of the Vserver active scanner pools.
[?] Sun Nov 13 16:32:09 JST [cluster01: nblade2: Nblade.vscanNoScannerConn:EMERGENCY]: Vserver "svm1" has no virus scanner connection.

 

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