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E シリーズアレイから SMTP 経由で AutoSupport を送信できない

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e-series-systems
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環境

  • SANtricity 11.50.3R1P1
  • E2800

問題

ログに成功した試行が記録されていても、 AutoSupport ( ASUP )の送信が失敗します

次に例を示します。

asup - transmission-logs

4/14/21 09:08:04 UTC -> Priority:INFO, ASUP Message Type:Daily Schedule, ASUP Task Type:Delivery, Status:SUCCESSFUL, Storage Array:StorageGRID2, SAID:6D039EA000192297000000005EE37E78, Chassis Serial Number:012345678901, Thread ID:1,330,102, Delivery Method:SMTP, Sequence Number:972, Delivery URI:N/A, AutoSupport Decompressed Size:N/A, Total Collection Time:N/A, Message:AutoSupport message delivery is successful.

4/14/21 01:50:31 UTC -> Priority:INFO, ASUP Message Type:Weekly Schedule, ASUP Task Type:Delivery, Status:SUCCESSFUL, Storage Array:StorageGRID, SAID:6D039EA000192297000000005EE37E78, Chassis Serial Number:012345678901, Thread ID:1,405,413, Delivery Method:SMTP, Sequence Number:990, Delivery URI:N/A, AutoSupport Decompressed Size:N/A, Total Collection Time:N/A, Message:AutoSupport message delivery is successful

 

 

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