メインコンテンツまでスキップ
NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.

E-Series controller failure with status code 0E L3

Views:
37
Visibility:
Public
Votes:
0
Category:
e-series-disk-shelves
Specialty:
esg
Last Updated:

 

Applies to

  • NetApp E-Series
  • E5724
  • E5760

Answer

  • This error code tells us the controller is hardware lockdown and indicates persistent hardware errors counters have triggered it
  • Further troubleshooting and analysis will be required

If the part needs to be replaced, incase a hardware fault analysis is required

  1. Document the system board labels ( serial number and part numbers ) on the case 
  2. Docuemnt the shipping return label
  3. Write "RCA" on the top of the return label

 

 

 

Additional Information

Please contact NetApp Technical Support and reference this article for further assistance.

 

Scan to view the article on your device