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NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.

watchdogタイムアウトのためのEシリーズコントローラのリセット理由です

環境

  • NetApp Eシリーズ
  • NetApp EF570
  • SANtricity OSソフトウェア11.50

問題

  • 1台のコントローラがオフラインになるとコアダンプがトリガーされます
  • コントローラのリセット理由はです REBOOT_SX_BY_WATCHDOG_TRIGGER,WATCHDOG TIMEOUT,5e802bb1
  • 以下のイベントログはサポートバンドルでキャプチャされました。

Date/Time:  2020-03-29 05:03:03
Sequence number: 185854
Event type: 4010
Event category: Internal
Priority: Informational
Description: Controller reset
Sense Key/ASC/ASCQ: No Additional Sense Information. The controller has no
    sense data available for the requesting host and addressed logical unit
    combination.(0/00/00)
Component type: Controller
Component location: Shelf 80 - Bay B
Logged by: Controller in bay B
Main reboot reason: REBOOT_SX_BY_WATCHDOG_TRIGGER
Extra (optional) reason:1
The time that the reboot command was issued:5e802bb1
No of times reboot reason and extra repeated:0

---- Log Entry #121 (Internal Core) Mar-29-2020 12:00:16 AM ----

WATCHDOG TIMEOUT on cores:0
---- Log Entry #122 (Core 0) Mar-29-2020 12:00:53 AM ----
Exception from kernel core:
2020-03-29 05:01:41.224533
WATCHDOG TIMEOUT

 

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