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Eシリーズコントローラのリブートで、アサーションが失敗した場合にutlSlistFrame.hで例外が発生することがあります

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Category:
e-series-santricity-os-controller-software
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環境

  • NetApp Eシリーズ
  • SANtricity OS 11.70

問題

  • Eシリーズコントローラが迅速にリブートされず、コアダンプが生成されます。次のイベントはmajor-event-logファイルに格納されています。

A:3/15/22, 11:56:11 AM (11:56:11) 1301 3704 Core dump retrieval has completed - None
A:3/15/22, 11:55:57 AM (11:55:57) 1300 3703 Core dump retrieval has started - None

  • Eシリーズサポートのログの state-capture-dataexcLogShow コマンド出力にあるファイルには、次の例外が記録されています。

---- Log Entry #0 (Core 0) Mar-10-2022 10:50:21 AM ----
03/10/22-16:46:40 (domTask2): ASSERT: Assertion failed: base != 0, file /u/symsm/ccm_wa/symbios/RAIDCore-4968.1.11/m1_871_debian-4968.1.11/images/m1_e30_871_280x-08.71.03.00/eos/Application/RAIDLib/utlSlistFrame.h, line 159
2022-03-10 16:46:44.289977
Assertion failed: base != 0, file /u/symsm/ccm_wa/symbios/RAIDCore-4968.1.11/m1_871_debian-4968.1.11/images/m1_e30_871_280x-08.71.03.00/eos/Application/RAIDLib/utlSlistFrame.h, line 159


Backtrace of the crashed thread:
#0 0x00007fbd0d486067 in raise () from /lib/x86_64-linux-gnu/libc.so.6
No symbol table info available.
#1 0x00007fbd0e18b9ca in vkiPanic () from /raid/lib/libeos-System.so
No symbol table info available.
#2 0x00007fbd0e18bb0a in _vkiReboot () from /raid/lib/libeos-System.so
No symbol table info available.
#3 0x00007fbd0e1874f7 in _vkiLogMsg () from /raid/lib/libeos-System.so
No symbol table info available.
#4 0x00007fbd0e187923 in _vkiCmnErr () from /raid/lib/libeos-System.so
No symbol table info available.
#5 0x00007fbd0e16cba7 in utlAssertTFL () from /raid/lib/libeos-System.so
No symbol table info available.
#6 0x00007fbcf662d0b1 in utl::slist_frame, symrpc::IovBuf<4096>::Next>::slist_frame(symrpc::IovBuf<4096>*) () from /raid/lib/libeos-RAID.so
No symbol table info available.
#7 0x00007fbcf662cf03 in symrpc::UtmService::sendMsg(symrpc::SvcIos*) () from /raid/lib/libeos-RAID.so
No symbol table info available.
#8 0x00007fbcf66240a0 in symrpc::DispatchService::task() () from /raid/lib/libeos-RAID.so
No symbol table info available.
#9 0x00007fbcf6624191 in symrpc::DispatchService::taskStart(symrpc::DispatchService*) () from /raid/lib/libeos-RAID.so
No symbol table info available.
#10 0x00007fbd0e18f188 in vkiTask () from /raid/lib/libeos-System.so
No symbol table info available.
#11 0x00007fbd0cbbd064 in start_thread () from /lib/x86_64-linux-gnu/libpthread.so.0
No symbol table info available.
#12 0x00007fbd0d53962d in clone () from /lib/x86_64-linux-gnu/libc.so.6
No symbol table info available.

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