メインコンテンツまでスキップ

SANtricity OS 11.60.3 より前のバージョンを実行している NetApp EF600 で、「公称温度を超過」と報告されています。

Views:
23
Visibility:
Public
Votes:
0
Category:
ef-flash-array
Specialty:
esg
Last Updated:

に適用されます

次のいずれかを実行する NetApp EF600 オールフラッシュアレイ:

  • NetApp SANtricity OS 11.60
  • NetApp SANtricity OS 11.60.1
  • NetApp SANtricity OS 11.60.1R1
  • NetApp SANtricity OS 11.60.2

問題

次のアラートおよびイベントが報告されているアレイ。

  • の AutoSupport 重大アラート Nominal temperature exceeded
  • Recovery Guru のアラート NOMINAL_TEMP_EXCEEDED

例:
Failure Entry 1: NOMINAL_TEMP_EXCEEDED-Recovery Failure Type Code: 7
Storage array: array1
Component reporting problem: Thermal sensor
Status: Nominal temperature exceeded

  • での重大なメジャーイベントログイベント Event type: 281B 

例:
Date/Time:  2020-02-20 17:14:38
Sequence number: 2416
Event type: 281B
Event category: Failure
Priority: Critical
Description: Nominal temperature exceeded
Sense Key/ASC/ASCQ: No Additional Sense Information. The controller has no
    sense data available for the requesting host and addressed logical unit
    combination.(0/00/00)
Component type: Temperature Sensor
Component location: Shelf 10
Logged by: Controller in bay A
Tray location (in Hex):a
Slot:1

  • 用の Baseboard Management Controller ( BMC ;ベースボード管理コントローラ)の温度アラート Upper Non-critical going high

例:
 40e | 02/19/2020 | 23:12:05 | System Event #0xff | Timestamp Clock Sync | Asserted
 40f | 02/19/2020 | 23:12:06 | System Event #0xff | Timestamp Clock Sync | Asserted
 410 | 02/20/2020 | 17:11:58 | Temperature #0x1d | Upper Non-critical going high
 411 | 02/20/2020 | 17:12:00 | Temperature #0x1d | Upper Non-critical going high

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support