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SANtricity OS 11.60.3 より前のバージョンを実行している NetApp EF600 で、「公称温度を超過」と報告されています。

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に適用されます

次のいずれかを実行する NetApp EF600 オールフラッシュアレイ:

  • NetApp SANtricity OS 11.60
  • NetApp SANtricity OS 11.60.1
  • NetApp SANtricity OS 11.60.1R1
  • NetApp SANtricity OS 11.60.2

問題

次のアラートおよびイベントが報告されているアレイ。

  • の AutoSupport 重大アラート Nominal temperature exceeded
  • Recovery Guru のアラート NOMINAL_TEMP_EXCEEDED

例:
Failure Entry 1: NOMINAL_TEMP_EXCEEDED-Recovery Failure Type Code: 7
Storage array: array1
Component reporting problem: Thermal sensor
Status: Nominal temperature exceeded

  • での重大なメジャーイベントログイベント Event type: 281B 

例:
Date/Time:  2020-02-20 17:14:38
Sequence number: 2416
Event type: 281B
Event category: Failure
Priority: Critical
Description: Nominal temperature exceeded
Sense Key/ASC/ASCQ: No Additional Sense Information. The controller has no
    sense data available for the requesting host and addressed logical unit
    combination.(0/00/00)
Component type: Temperature Sensor
Component location: Shelf 10
Logged by: Controller in bay A
Tray location (in Hex):a
Slot:1

  • 用の Baseboard Management Controller ( BMC ;ベースボード管理コントローラ)の温度アラート Upper Non-critical going high

例:
 40e | 02/19/2020 | 23:12:05 | System Event #0xff | Timestamp Clock Sync | Asserted
 40f | 02/19/2020 | 23:12:06 | System Event #0xff | Timestamp Clock Sync | Asserted
 410 | 02/20/2020 | 17:11:58 | Temperature #0x1d | Upper Non-critical going high
 411 | 02/20/2020 | 17:12:00 | Temperature #0x1d | Upper Non-critical going high

 

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