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DS460Cドロワー内のディスクについて、「PHYが不明なリンク速度を報告しています」

環境

  • DS460C
  • ディスクがバイパスされました

問題

  • 1 つの IOM でディスクがバイパスされました:

Enclosure Status: critical
Channel: 0a
Shelf: 1
Shelf Type: DS460-12
Product Serial Number: SH0123456789
Module Type: IOM12
  ...
  11 [Bay  1]: CRITICAL      02,01,00,04   BYPASSED B
  ...

  • mixed パス構成: 

NetApp Release 9.8P6: Tue Aug 3 12:23:18 CET 2021
 System ID: 0123456789 (node_name-01); partner ID: 0123456780(node_name-02)
 System Serial Number: 012345678910(node_name-01)
 System Rev: D0
 System Storage Configuration: Mixed-Path HA

  • EMS アラートとエラー: 

Tue Oct 05 16:06:23 +0300 [node_name-01: dsa_disc: ses.shelf.drwr.phy.rateunkwn:alert]: Drive shelf 1, module B, drawer 1, PHY 1 is reporting an unknown link rate.
Tue Oct 05 16:06:23 +0300 [node_name-01: dsa_disc: callhome.dsk.redun.fault:error]: Call home for DISK REDUNDANCY FAILED

  • IOMモジュールを使用できません

Vendor Unique Element 83-IOM12B: (SAS)
Element Status      Status Bytes  Status Descriptions
  1 [IOM12B A]   : OK         01,08,00,A0   MASTER, RESERVED, RESERVED
 2 [IOM12B B]   : NOT AVAILABLE    07,00,00,00

  • ディスクの再装着および交換後も問題は維持される:

 

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