メインコンテンツまでスキップ

NetApp_Insight_2020.png 

診断テストで「クアッドポート 12G SAS 」テストが失敗する

Views:
19
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

に適用されます

  • FAS8300
  • ONTAP 9
  • システムレベル HW Diagnostics 04.03.04

問題

  • 次の 3 つの接続パターンでテストを実行します。
    • シェルフと FAS8300 はデュアルパスで接続され、オープン SAS ポート(オンボード、 HBA )に適切な MiniSAS が接続されています。
    • シェルフ(オンボード、 HBA )に接続せずに隣接するポートに接続
    • シェルフと FAS8300 の間のクアッドパス接続(オンボードのみ)
  • ただし、すべてのにエラーh. Onboard: Quad Port 12G SAS Testが発生l. HBA: Quad Port 12G SAS Testしました。

例:

 

Copyright (c) 2019 NetApp Inc. All rights reserved.
FAS8300 System-Level HW Diagnostics 04.03.04
#### System     PN: 111-04200           ####
#### System     SN: 041951001286          ####
#### Controller-A  PN: 111-04198           ####
#### Controller-A  SN: 042008000113          ####
1) Scan System
2) Test System (must scan system, first)
3) Test Memory (must scan system, first)
4) Stress-Test System (must scan system, first)
5) Show VPD Information
6) Show FW Revision
7) Show MAC Address
8) Show Logs
9) Reboot (BMC Power Cycle) Controller to LOADER

Select a number 1-9 to execute the respective command: 2
+--------------------------------Test System-----------------------------------+
| Select one or more items to test using the SPACE bar to toggle the option.   |
| Use Arrow keys to move up/down to select invidiual test. Use Arrow keys    |
| left/right to select Test Control. Press [Enter] to execut.          |
| +--------------------------------------------------------------------------+ |
| |[ ] a. CPU Test                (Register read test)      | |
| |[ ] b. TPM Test                (Self-test)          | |
| |[ ] c. Ethernet I210 Test           (Internal loopback test)    | |
| |[ ] d. BMC Test                (Self-test/Sensor status chec| |
| |[ ] e. PSU Test                (Sensor status check)     | |
| |[ ] f. PCH-I2C Test              (Device read test)       | |
| |[ ] g. Fan Test                (Fan speed control test)    | |
| |[ ] h. Onboard: Quad Port 12G SAS Test     (External loopback test)    | |
| |[ ] i. Onboard: Dual Port 25GbE RoCE NIC Test(BIST/External loopback test)| |
| |[ ] j. Onboard: Dual Port 100GbE RoCE NIC Tes(BIST/External loopback test)| |
| |[ ] k. Mezz: Quad Port 25GbE RoCE NIC Test   (BIST/External loopback test)| |
| |[ ] l. HBA: Quad Port 12G SAS Test       (External loopback test)    | |
| +--------------------------------------------------------------------------+ |
|                                        |
|                                        |
|                                        |
+------------------------------------------------------------------------------+
|                                        |
+------------------------------------------------------------------------------+
<  OK  ><Test all>< Cancel >a(Register read test)
b(Self-test)b(Self-test)
c(Internal loopback test)c(Internal loopback test)
d(Self-test/Sensor status checd(Self-test/Sensor status chec
e(Sensor status check)e(Sensor status check)
f(Device read test)f(Device read test)
g(Fan speed control test)g(Fan speed control test)
h(External loopback test)*h(External loopback test)
i(BIST/External loopback test)i(BIST/External loopback test)
j(BIST/External loopback test)j(BIST/External loopback test)
k(BIST/External loopback test)k(BIST/External loopback test)
l(External loopback test)*1                           
+------------------Configure Test Loop---------------------+
| Fill in the number of test loops. The acceptable input   |
| value ranges from 0 to 99. A 0 means an infinite loop.   |
| If input value greater then 99, it will be set to 99.   |
| You can use BACKSPACE to correct errors and use ARROW   |
| keys left/right to select Test Control. Use Tab or Arrow |
| keys up/down to move between loop count and Test      |
| Control. Press [Enter] to execute.             |
| +------------------------------------------------------+ |
| || || +------------------------------------------------------+
|+----------------------------------------------------------+
|        < OK  >    <Cancel>          |+
----------------------------------------------------------+
+---------------Test_Options-----------------+
| Select one item to test using the SPACE   |
| bar to toggle the option. Use Arrow keys   |
| to move up/down to select invidiual test.  |
| Use Arrow keys left/right to select Test   |
| Control. Press [Enter] to execute      |
| +----------------------------------------+ |
| |     (*) a. Stop on error        | |
| |     ( ) b. Continue on error      | |
| +----------------------------------------+ |
|                       ||                       |
|                       
|+--------------------------------------------+|                      
 |+--------------------------------------------+
< OK  ><Cancel>ab*
System Test Start: 2020-06-30 07:42:27

======================== LOOP  1 ===========================
============================================================

Onboard: Quad Port 12G SAS:SASBB0 Test:

============================================================

Test Start: 2020-06-30 07:42:27
------------------------------------------------
Test Cmd: sas0Stress.sh 1
------------------------------------------------

[2020/06/30 07:42:27] ERROR : SAS ramdisk device lost
[2020/06/30 07:42:27] Expect 8 SAS ramdisk to stress but only found 0 SAS ramdisk

============================================================

HBA: Quad Port 12G SAS:SASH0 Test:

============================================================

Test Start: 2020-06-30 07:42:58
------------------------------------------------
Test Cmd: sasHICStress.sh 1
------------------------------------------------

[2020/06/30 07:42:58] ERROR : SAS ramdisk device lost
[2020/06/30 07:42:58] Expect 8 SAS ramdisk to stress but only found 0 SAS ramdisk


System Test Summary:
   Onboard: Quad Port 12G SAS      : FAILED
   HBA: Quad Port 12G SAS        : FAILED


System Test Stop: 2020-06-30 07:43:28

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support