メインコンテンツまでスキップ

外付けシェルフの ACP エラーが報告されました

Views:
61
Visibility:
Public
Votes:
0
Category:
disk-shelves<a>2008924259.</a>
Specialty:
hw
Last Updated:

環境

IOM12シェルフ 

問題

  • EMS.log 両方のシェルフACPモジュールの障害を報告します。例:
ses.status.ACPError:alert]: DS224-12 (S/N XXXXXXXXXXXXXXX) shelf 24 on channel 9c ACP Processor error for SAS shelf ACP processor 1: critical status ; Alternate Control Path hardware failed This module is on the rear of the shelf at the top left, on shelf module A.
ses.status.ACPError:alert]: DS224-12 (S/N XXXXXXXXXXXXXXX) shelf 24 on channel 9c ACP Processor error for SAS shelf ACP processor 2: critical status ; Alternate Control Path hardware failed This module is on the rear of the shelf at the top right, on shelf module B.
monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 1b. Check fans, power supplies, disks, and temperature sensors.
callhome.shlf.fault:error]: Call home for SHELF_FAULT
  • CLI は、両方の ACP モジュールについて Critical ステータスを報告します。
Cluster::> system node run -node <node name> -command storage show fault -v
Enclosure Status: critical
Channel: 1b
Shelf: 24
Shelf Type: DS224-12
Product Serial Number: XXXXXXXXXXXXXXX
Module Type: IOM12
Vendor Unique Element 85-IOM12: (ACP)
Element Status Status Bytes Status Descriptions
1 [IOM12 A] : CRITICAL 02,18,00,40 NO ACPP, INBACP, FAIL
2 [IOM12 B] : CRITICAL 02,18,00,40 NO ACPP, INBACP, FAIL
  • 問題はACPの無効化/再有効化後も維持されます
  • シェルフモジュールを取り付け直しても、問題が残ったままになります
  • 問題はシェルフモジュールの交換後も残ります
  • 問題は、シェルフの電源を再投入しても残ります

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.