メインコンテンツまでスキップ

コイン型電池のリアルタイムクロック(RTC)バッテリの電圧が低い、または高いと誤って報告される

Views:
698
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

環境

  • AFF A900 の略
  • AFF A700
  • AFF A220
  • AFF C190用
  • FAS9000
  • FAS2750
  • FAS2720

問題

識別情報

次の方法を使用して、この問題 を識別します。

EMSイベントログ

[node1: env_mgr: monitor.rtcLowPower:error]: Real-time clock battery is dangerously low. Replace it at the next available maintenance window.

[NODE1:monitor.chassisPower.degraded:warning]: Chassis power is degraded: RTC Battery is in WARN LOW state current voltage is 2774 mV, normal low is 2800 mV
 

[env_mgr: monitor.rtcHighPower:error]: Real-time clock battery voltage is above normal (P3.3V Batt is warning high (3307 mV).)

[node1: env_mgr: monitor.rtcWarnLowPower:error]: Real-time clock battery voltage is below normal (2880 mV).

センサーの状態
  • 3 Vバッテリセンサが警告状態で表示される:

cluster1::> system node environment sensors show -state !normal

Sensor Name              State          Current    Critical     Warning     Warning    Critical
                                        Reading       Low         Low         High       High
-------------------------------------------------------------------------------------------------
Bat 3.0V                critlow        2545 mV     2545 mV     2702 mV     3503 mV     3575 mV

または

P3V Batt         warnlow     2880 mV    2720 mV    2880 mV    3300 mV    3460 mV 

cluster1::> system controller service-event show

Node        ID  Event Location            Event Description
---------------- --- ----------------------------------  ----------------------
cluster1-01    1   Controller B on Chassis 1       P3V3_BATT: Voltage Sensor 26 UNC

  • BMC CLIsystem sensorsevents allおよびコマンド、または対応するSP-latest-IPMIおよびSP-latest-syslog AutoSupport セクションには、問題 も表示されます。

BMC> system sensors filter BAT

Sensor Name    | Current   | Unit     | Status    | LCR     | LNC     | UNC     | UCR
-----------------+------------+------------+------------+-----------+-----------+-----------+-----------
P3V_BATT      | 2.840    | Volts    | nc     | 2.720    | 2.880    | 3.300    | 3.460

BMC> events all

Record 904: Wed Mar 18 02:14:02.350000 2020 [IPMI.notice]: 0001 | 02 | EVT: 0157bdbd | P3V3_BATT | Assertion Event, "Upper Non-critical going high" | Reading: 3.307 | Threshold: 3.307
 

または

Record 1946: Sun May 29 23:44:14 2022 [IPMI.notice]: 6501 | 02 | EVT: 0150bdbd | Bat_3.0V | Assertion Event, "Lower Non-critical going low"

 

コントローラ警告LED
  • コントローラの黄色の警告LEDが点灯します

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.