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EMS ログで「 spm.ntpd.process.exit" 」と「 callhome.spm.process.maxexit" 」が報告されます

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Category:
ontap-9
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core
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環境

  • ONTAP 9.8
  • Network Time Protocol Daemon ( NTPD ;ネットワークタイムプロトコルデーモン)

問題

  • ONTAP では、「 spm.ntpd.process.exit" 」イベントと「 callhome.spm.process.maxexit" 」イベントが EMS に報告されます。
  • これらのエラーは、ノードとそのフェイルオーバーパートナーノードをクラスタから削除したあとに発生します。

例:

Wed Jul 28 15:13:46 +0900 [node04: spmd: spm.ntpd.process.exit:error]: The ntpd with ID 15096 exited as a result of normal exit (20). This server will attempt to restart.
Wed Jul 28 15:13:46 +0900 [node04: spmd: spm.ntpd.process.exit:error]: The ntpd with ID 15097 exited as a result of normal exit (20). This server will attempt to restart.
Wed Jul 28 15:13:46 +0900 [node04: spmd: spm.ntpd.process.exit:error]: The ntpd with ID 15098 exited as a result of normal exit (20). This server will attempt to restart.
Wed Jul 28 15:13:46 +0900 [node04: spmd: spm.ntpd.process.exit:error]: The ntpd with ID 15099 exited as a result of normal exit (20). This server will attempt to restart.
Wed Jul 28 15:13:46 +0900 [node04: spmd: spm.ntpd.process.exit:error]: The ntpd with ID 15100 exited as a result of normal exit (20). This server will attempt to restart.
Wed Jul 28 15:13:46 +0900 [node04: spmd: spm.ntpd.process.exit:error]: The ntpd with ID 15101 exited as a result of normal exit (20). This server will attempt to restart.
Wed Jul 28 15:13:46 +0900 [node04: spmd: spm.ntpd.process.exit:error]: The ntpd with ID 15102 exited as a result of normal exit (20). This server will attempt to restart.
Wed Jul 28 15:13:46 +0900 [ndoe04: spmd: spm.ntpd.process.exit:error]: The ntpd with ID 15103 exited as a result of normal exit (20). This server will attempt to restart.
Wed Jul 28 15:13:46 +0900 [node04: spmd: spm.ntpd.process.exit:error]: The ntpd with ID 15104 exited as a result of normal exit (20). This server will attempt to restart.
Wed Jul 28 15:13:46 +0900 [nocd04: spmd: callhome.spm.process.maxexit:error]: Call home for MAXIMUM EXITS THRESHOLD OF A PROCESS MANAGED BY SPM IS REACHED
  • Spmd.log「」は、 ntpd が再起動の繰り返しのため、低速再起動モードになっていることを示しています。

例:

Wed Jul 28 2021 15:13:46 +09:00 [kern_spmd:info:2393] 0x801007000: 0: WARNING: spmd::ProcessControlManager: onProcessExit:src/process_control_manager.cc:1119 process a1b672a7-823c-4d7b-8a6d-8b769f3089c5 is slow-restartable because restarting more than 10 in 3600 seconds.

 

 

 

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