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NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.

緊急時のシャットダウン:サービスプロセッサの過負荷により、環境上の理由でシャットダウン(バッテリの充電電流が失敗)しました

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に適用されます

  • FAS8020
  • サービスプロセッサ( SP ) 3.7P1

問題

  • サービスプロセッサからセンサーの高負荷および読み取りエラーが報告される:

SP node-name> events all

...
Record 960: Sat Jun 20 00:39:00.617884 2020 [SP.notice]: SP load is high: 2.64 2.37 2.28
Record 963: Sat Jun 20 02:12:02.973421 2020 [SP.notice]: SP load is high: 2.98 2.78 2.57
Record 964: Sat Jun 20 02:23:51.925071 2020 [IPMI.warning]: Error while reading sensor number : 0
Record 965: Sat Jun 20 02:23:51.933973 2020 [IPMI.notice]: 9706 | c0 | OEM: f9ff7020ff00 | ManufId: 150300 | Undefined
Record 966: Sat Jun 20 02:25:33.741715 2020 [IPMI.warning]: Error while reading sensor number : 0
Record 967: Sat Jun 20 02:25:33.754053 2020 [IPMI.notice]: 9806 | c0 | OEM: f9ff7020ff00 | ManufId: 150300 | Undefined
Record 968: Sat Jun 20 02:43:03.757287 2020 [SP.notice]: SP load is high: 2.29 2.29 2.40

  • ノードの EMS メッセージで複数のコンポーネントのエラーが報告されて、シャットダウンがトリガーされます。 

Sat Jun 20 10:01:01 CEST [node_name: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU FAN1 is not readable.
Sat Jun 20 10:03:27 CEST [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (CPU0 Temp Margin) is not readable.
Sat Jun 20 10:08:04 CEST [node_name: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU FAN2 is not readable.
Sat Jun 20 10:11:15 CEST [node_name: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU PSU2 is not readable.
Sat Jun 20 10:14:31 CEST [node_name: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU FAN3 is not readable.
Sat Jun 20 10:17:31 CEST [node_name: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU PSU1 is not readable.
Sat Jun 20 10:27:18 CEST [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (In Flow Temp) is not readable.
Sat Jun 20 10:27:18 CEST [node_name: env_mgr: monitor.chassisTemperature.state.unknown:alert]: Chassis temperature state is unknown: Multiple Temp sensors are unreadable. System will be shutdown in 2 minutes.
Sat Jun 20 10:27:18 CEST [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Out Flow Temp) is not readable.
Sat Jun 20 10:27:18 CEST [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (PCI Slot Temp) is not readable.
Sat Jun 20 10:27:33 CEST [node_name: statd: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Battery charging current failed)

 

 

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