メインコンテンツまでスキップ

Flash Cache NVMe オフラインです

Views:
384
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

環境

FASシステム

問題

  • Flash Cache NVMeオフラインメッセージを受信しました
  • Flash Cacheで障害が発生しています。

sysconfig -a

 slot 1: Flash Cache NVMe
  Serial Number:      S3K7NX0K301083
  Part Number:        119-00328
  Hardware Revision:  A0
  Firmware Version:   NA01
  Model Name:         X3310A
  Capacity:           512 GB
  State:              failed

event log show

[?] Fri Jul 24 23:54:38 CST [FAS2650: wafl_exempt02: ems.engine.suppressed:debug]: Event 'extCache.io.writeError' suppressed 18702 times in last 3041892 seconds.
[?] Fri Jul 24 23:54:38 CST [FAS2650: wafl_exempt02: extCache.io.writeError:notice]: WAFL external cache I/O write error: Insertq_save: unable to set up context chain, code 0.
[?] Fri Jul 24 23:55:28 CST [FAS2650: gemini-notif-thread: callhome.nvme.offline:alert]: Callhome for Flash Cache NVMe Offline.

または

[?] Thu Sep 08 08:36:03 +0800 [FAS2650: kernel: nvme.card.degraded:error]: NVMe caching module in slot 3 with serial number S3K6NX0K102066, and model number X3311A is degraded with status 0x400017.

  • パニック文字列があると原因 ノードがパニック状態になる可能性があります。

WAFL hung for <aggr_name>. in SK process wafl_exempt02 on release 9.4P3 (C)

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.