メインコンテンツまでスキップ

NetApp_Insight_2020.png 

FAS9000 または AFF A700 システムで「 NVS PCIe Die Temp is critical low (0C) 」エラーメッセージが誤って表示される

Views:
12
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

に適用されます

  • AFF-A700
  • FAS9000

問題

  • EMS ログでは次のイベントが報告され、 PCISW_Die_Temp センサーが正しい読み取り値を返し、センサーイベントが 1 分以内にデアサーションされます。

例:

00:09:59 [node1: env_mgr: monitor.chassisTemperature.cool:alert]: Chassis temperature is too cool: NVS PCIe Die Temp is critical low (0 C).
00:10:00 [node1: monitor: monitor.globalStatus.critical:EMERGENCY]: Chassis temperature is too low.
00:10:20 [node1: env_mgr: monitor.chassisTemperature.ok:notice]: Chassis temperature is ok.

  • サービスプロセッサ( SP )は、システムイベントログ( SEL )に次のアサーションエラーを報告します。これらのエラーは 1 分以内にデアサーションされます。

例:

23:00:26 [IPMI.notice]: 1800 | 02 | EVT: 01500005 | PCISW_Die_Temp | Assertion Event, "Lower Non-critical going low " | Reading: 0.000 | Threshold: 5.000
23:00:26 [IPMI.notice]: 1900 | 02 | EVT: 01520000 | PCISW_Die_Temp | Assertion Event, "Lower Critical going low " | Reading: 0.000 | Threshold: 0.000
23:00:26 [IPMI.notice]: 1a00 | 02 | EVT: 0301ffff | Attn_Sensor1 | Assertion Event, "State Asserted"
23:00:38 [IPMI.notice]: 1b00 | 02 | EVT: 6f02ffff | NVS_Status | Assertion Event, "Fault"
23:00:39 [IPMI.notice]: 1c00 | 02 | EVT: 81522700 | PCISW_Die_Temp | Deassertion Event, "Lower Critical going low " | Reading: 39.000 | Threshold: 0.000
23:00:39 [IPMI.notice]: 1d00 | 02 | EVT: 81502705 | PCISW_Die_Temp | Deassertion Event, "Lower Non-critical going low " | Reading: 39.000 | Threshold: 5.000
23:00:51 [IPMI.notice]: 1e00 | 02 | EVT: ef02ffff | NVS_Status | Deassertion Event, "Fault"
23:00:53 [IPMI.notice]: 1f00 | 02 | EVT: 0300ffff | Attn_Sensor1 | Assertion Event, "State Deasserted"

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support