メインコンテンツまでスキップ

NetApp FAS コントローラのシャットダウンで複数のシャーシファンで障害が発生した場合の警告ですが、シャーシのファンFRUが1つしか表示されません

Views:
8
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

環境

  • AFF
  • FAS

問題

  • 1つのField Replaceable Unit(FRU;フィールド交換可能ユニット)のみで交換が必要になった場合でも、コントローラは複数のファン障害でシャットダウンします。
  • 次のようなAutoSupportを生成できます。
HA Group Notification (MULTIPLE CHASSIS FAN FAILED: System will shut down in 2 minutes) ERROR
HA Group Notification (Health Monitor process nphm: NphmCriticalFanFruFaultAlert[xxxxxxxxxxxx]) CRITICAL
HA Group Notification (CHASSIS FAN FRU FAILED: SysFan1 F1) ERROR
HA Group Notification (CHASSIS FAN FRU FAILED: SysFan1 F2) ERROR
  • シャーシのEMSエラーSysFan障害:

Jun 05 00:35:42 [cluster-n01:monitor.chassisFanFail.xMinShutdown:EMERGENCY]: Multiple Chassis Fan failure: System will shut down in 2 minutes.
Jun 05 00:36:00 [cluster-n01:monitor.globalStatus.critical:EMERGENCY]: Multiple fans has failed: SysFan1 F2, SysFan1 F1.
Jun 05 00:38:07 [cluster-n01:monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Multiple fans failed)

  • シャーシIOFAN障害のEMSエラー:

Feb 27 14:06:51 [cluster-n01:monitor.chassisFanFail.xMinShutdown:EMERGENCY]: Multiple Chassis Fan failure: System will shut down in 2 minutes.
Feb 27 14:07:00 [cluster-n01:monitor.globalStatus.critical:EMERGENCY]: Multiple fans has failed: IOfan3 F1, IOfan3 F2.
Feb 27 14:09:21 [cluster-n01:monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Multiple IO fans failed)

  • SP / BMCシステムセンサーには、FAN1_1およびFan1_2の na ステータスが表示されます。

Fan1_1       | na     | RPM     | na  | na     | 600.000   | 900.000   | na     | na     | na
Fan2_1       | 12600.000  | RPM     | ok   | na     | 600.000   | 900.000   | na     | na     | na
Fan3_1       | 12600.000  | RPM     | ok   | na     | 600.000   | 900.000   | na     | na     | na
Fan4_1       | 12600.000  | RPM     | ok   | na     | 600.000   | 900.000   | na     | na     | na
Fan1_2       | na     | RPM     | na  | na     | 600.000   | 900.000   | na     | na     | na
Fan2_2       | 12700.000  | RPM     | ok   | na     | 600.000   | 900.000   | na     | na     | na
Fan3_2       | 12700.000  | RPM     | ok   | na     | 600.000   | 900.000   | na     | na     | na
Fan4_2       | 12700.000  | RPM     | ok   | na     | 600.000   | 900.000   | na     | na     | na

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.