メインコンテンツまでスキップ

両方のコントローラのクラスタポートが停止しています

環境

Cisco NX3232Cクラスタネットワークスイッチ(CNS)

問題

  • 2つのノードのすべてのクラスタポートが停止しています:
 
::> system node run -node * -command sysconfig -a
(...)
e0b MAC Address: 00:a0:98:ef:a2:f4 (auto-unknown-fd-down)
SFP Vendor: CISCO-JPC
SFP Part Number: P3057U101000-1
SFP Serial Number: JPC235000A0-CH1
 
(...)
e0b MAC Address: 00:a0:98:ef:9a:20 (auto-unknown-fd-down)
SFP Vendor: CISCO-JPC
SFP Part Number: P3057U101000-1
SFP Serial Number: JPC24200028-CH1
  • MCC-IPの場合、使用されていたポートも停止しています
  • すべてのポートが同じクラスタネットワークスイッチに接続されています
  • 両方のノードで同時に報告されるEMSメッセージ: 
Tue Mar 29 20:21:38 +0200 [node_name-01: intr: netif.linkDown:info]: Ethernet e1b: Link down, check cable.
Tue Mar 29 20:21:38 +0200 [node_name-01: intr: netif.linkDown:info]: Ethernet e0b: Link down, check cable.
Tue Mar 29 20:21:41 +0200 [node_name-01: vifmgr: vifmgr.portdown:notice]: A link down event was received on node node_name-01, port e0b.
Tue Mar 29 20:21:42 +0200 [node_name-01: vifmgr: vifmgr.clus.linkdown:EMERGENCY]: The cluster port e0b on node node_name-01 has gone down unexpectedly.
Tue Mar 29 20:27:13 +0200 [node_name-01: nchmd: hm.alert.raised:alert]: Alert Id = MccIp_PortOfflineAlert , Alerting Resource = node_name-01_t6nex0_e1b raised by monitor node-connect
 
Tue Mar 29 20:21:38 +0200 [node_name-02: intr: netif.linkDown:info]: Ethernet e1b: Link down, check cable.
Tue Mar 29 20:21:38 +0200 [node_name-02: intr: netif.linkDown:info]: Ethernet e0b: Link down, check cable.
Tue Mar 29 20:21:41 +0200 [node_name-02: vifmgr: vifmgr.portdown:notice]: A link down event was received on node node_name-02, port e0b.
Tue Mar 29 20:21:43 +0200 [node_name-02: vifmgr: vifmgr.clus.linkdown:EMERGENCY]: The cluster port e0b on node node_name-02 has gone down unexpectedly.
Tue Mar 29 20:27:49 +0200 [node_name-02: nchmd: hm.alert.raised:alert]: Alert Id = MccIp_PortOfflineAlert , Alerting Resource = node_name-02_t6nex0_e1b raised by monitor node-connect
Tue Mar 29 20:28:20 +0200 [node_name-02: cshmd: hm.alert.raised:alert]: Alert Id = ClusterSwitchMissing_Alert , Alerting Resource = node_name raised by monitor ethernet-switch
Tue Mar 29 20:28:42 +0200 [node_name-02: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process nchm: MccIp_PortOfflineAlert[node_name-01_t6nex0_e1b]
  • スイッチにpingまたはSSH経由で到達できない
  • すべてのポートLEDが消灯している
  • PSUの電源LEDはオレンジ

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.