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AFF A700s CECC :修正可能なマシンチェックエラーが間違った DIMM に対して報告されています

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環境

  • AFF A700s
  • ONTAP 9
    • ONTAP 9.1P17 以前
    • ONTAP 9.3P11 以前
    • ONTAP 9.4P6 以前

問題

交換後も、同じ DIMM で CECC エラーが報告される。

  • system health alert show クラスタで次のようなエラーが報告されます。

Node           xxxxxx
Monitor         controller
Alert ID         CriticalCECCCountMemErrAlert
Alerting Resource    DIMM-x
Subsystem        Memory
Indication Time     Tue Oct 09 12:24:36 2018
Perceived Severity    Critical
Probable Cause      DIMM_Degraded
Description       The DIMM has degraded, leading to memory errors.

  • EMSログに次のようなメッセージが表示され、 特定のDIMMのCECCエラーが報告されます。


[?] Tue Oct 09 12:24:36 IST [xxxx: mgwd: callhome.hm.alert.critical:alert]: Call home for Health Monitor process nphm: CriticalCECCCountMemErrAlert[DIMM-x].

  • 通常は、このDIMMの交換を推奨します。
  • ただし、交換後も同じDIMMのエラーがクラスタから報告されることがあります。

 

 

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