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BMCの更新は開始されますが、エラーにより完了しません

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Category:
aff-series<a>2009137600</a>
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hw
Last Updated:

環境

  • AFF A250
  • FAS 27XX

問題

  1. ONTAPプロンプトからBMCファームウェアの更新が開始されます。

cluster::*> system service-processor image update -node * -package BMC_FW_308-04080_15.4.zip

Note: Firmware update will need to reboot the SP on completion. If your console
connection is through the SP, it will be disconnected
    Do you want to proceed with the firmware update ? {y|n}: y

SP firmware update has been successfully scheduled.

  1. BMCファームウェアの更新が失敗して次のメッセージが表示される

cluster::> event log show -node node-01 -event sp.* 
Time         Node        Severity    Event
------------------- ---------------- ------------- ---------------------------
4/14/2022 15:45:12  node-01      ERROR      sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected.
4/13/2022 17:46:09  node-01      ERROR      sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected.
2 entries were displayed.

  1. servprocd ログには、エラー221が原因で更新が失敗したことが示されています。

Wed Apr 13 2022 17:45:09  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: NOTICE: Servprocd::SpUpdate: update: BMC update has been successfully triggered.
Wed Apr 13 2022 17:45:39  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: NOTICE: Servprocd::SpUpdate: monitorUpdate: Waiting for BMC update to complete. Monitor count=(0), sleep 30 seconds...
Wed Apr 13 2022 17:45:39  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: NOTICE: Servprocd::SpUpdate: lookup_bmc_updt_str: BMC update - Recoverable error.(0xdd)
Wed Apr 13 2022 17:46:09  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: NOTICE: Servprocd::SpUpdate: monitorUpdate: BMC update has failed. Last status code(221).  
Wed Apr 13 2022 17:46:09  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: NOTICE: Servprocd::SpUpdate: set_bmc_state_cpmi: updated BMC status - 1.  
Wed Apr 13 2022 17:46:09  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: ERR: Servprocd::SpUpdate: SpUpdateStateHandleEvent: e_sp_update_failed event received in SP_UPDATE_IN_PROGRESS state.
Wed Apr 13 2022 17:46:09  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: ERR: Servprocd::SpUpdate: SpUpdateReport: SP firmware update failure has been detected.   

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