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へのアップグレード時にすべての HA メールボックスディスクの永続的なエラーがパニック状態になる 9.7P10.

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aff-series
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hw
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に適用されます

AFF A200

問題

  • ONTAP を 9.5P6 から 9.7P10 にアップグレードするとパニックが発生します
Panic_Message: Permanent errors on all HA mailbox disks (while marshalling header) in SK process fmmbx_instanceWorker on release 9.7P10 (C) 
  • 1 つのノードでレポートされる情報: 
node_name ERROR monitor.temp.unreadable: The controller temperature (Midplane 3 Temp) is not readable.
node_name ERROR monitor.temp.unreadable: The controller temperature (Midplane 4 Temp) is not readable.
node_name ERROR monitor.temp.unreadable: The controller temperature (Module A Expander Temp) is not readable.
node_name ERROR scsi.cmd.adapterHardwareErrorEMSOnly: Enclosure services device 0b.00.99: Adapter detected hardware error: HA status 0x6: cdb0x1c.
  • 2 つの電源装置は正常に動作していますが、次の 
monitor.globalStatus.critical: Chassis temperature is too high..
monitor.globalStatus.critical: Power Supply Status Critical: PSU2, PSU1.
monitor.globalStatus.critical: Multiple fans has failed. Chassis temperature is too high..
monitor.globalStatus.critical: Power Supply Status Critical: PSU2, PSU1. Chassis temperature is too high..
monitor.globalStatus.critical: Multiple fans has failed. Chassis temperature is too high..
  • およびプラットフォームセンサー出力:
PSU2 FRU  fru     fault normal PSU_OFF
PSU1 FRU  fru     fault normal PSU_OFF
PSU2 Bad discrete fault normal TRUE
PSU1 Bad discrete fault normal TRUE
PSU2 discrete     fault normal BAD
PSU1 discrete     fault normal BAD
PSU2 ON discrete  fault normal OFF
PSU1 ON discrete  fault

 
  • サービスプロセッサファームウェアと内部スイッチの最新バージョンに更新しても、問題は解決しません。 

 

 

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