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HCC FWアップグレードが「ESXiホストに到達できない」と失敗する

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Category:
h-series<a>2009195508</a>
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環境

  • NetApp H410C
  • NetApp Hybrid Cloud Control ( HCC )

問題

  • HCCでのコンピューティングノードのファームウェアのアップグレードが失敗する。
  • アップグレードログでエラーが報告される:
"description":"Hardware host <HOST_IP> compute firmware upgrade failed: ESXi host is unreachable. Contact your technical support engineer.",
"error":null,
"jobId":"<JOB_ID>",
"result":null,
"status":"failed",
"step":"Monitor ESXi host operation failed.",
"taskId":"<TASK_ID>",
"timeStarted":"2022-06-03T02:24:25.924614",
"timeUpdated":"2022-06-03T07:08:10.271136",
"type":"monitorUpgrade"
  • コンピューティングノードのコンソールにはリブートメッセージが表示されます。

例:

[2022-06-03T03:16:40Z] Firmware upgrade requires cold poweroff for 1 minutes
[2022-06-03T03:16:40Z] PoweringOff System...
[ 2849.727527] syssrq: SysRq : Emergency Sync
[ 2849.749202] syssrq: SysRq : Emergency Remount R/O
[ 2849.770659] syssrq: SysRq : Power Off
[ 2849.393732] reboot: Power down

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