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NetApp Console Agent が BlueXP Console で到達不能:プロキシによるインスタンスメタデータサービス(169.254.169.254)のブロックが原因

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環境

  • NetApp Console Agent
  • 送信接続にHTTP/HTTPSプロキシを使用する環境
  • Azure VM
  • プロキシ
  • インスタンスメタデータ

問題

NetApp Console AgentがBlueXP Consoleで「到達不能」または「不明」と報告されています。コネクタはCloud Volumes ONTAPリソースを管理できません。ログ出力には次のようなエラーが含まれます:

ERROR [TokenGenerator][tpOHphtw][][System] [SimplicatorServerActor:288] Simplicator request to http://localhost:8080/PortalProtocol/getToken failed: connection timed out: xxxxx.xxxxxx.net/xx.xx.xx.xx:8080...java.util.concurrent.TimeoutException: Request timeout to xxxxx.xxxxxxx.net/XX.XX.XX.XX:8080 after 10000ms...ERROR [com.cloudmanager.credentialsmanager.identity.IdentityManager$] - got error query metadata-subnet...Error: connect ETIMEDOUT 10.56.80.80:8080

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