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Cloud InsightsまたはOnCommand Insightは、クラスタ証明書が更新された後、ONTAPクラスタの監視に失敗します

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data-infrastructure-insights
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環境

  • Cloud Insights(CI)
  • OnCommand Insight (OCI)

問題

クラスター証明書を更新した後、Cloud Insights または OnCommand Insight によるクラスタの監視が失敗します。

  • Cloud Insights UIのエラー:

Error retrieving data: Failed to execute request: Failed to parse server certificates: cluster-identity-get|||

  • OnCommand Insight UIでのエラー:

Internal error: No cluster model exists.

  • Cloud Insights Acquisition Unitで記録ファイルを確認する場合:

/opt/netapp/cloudinsights/logs/acq/v2_93_<datasource id>_<date>_<time>_foundation_<cluster_name_or_ip>.zip/root/log_sample.log

2023-11-23 16:51:51,279 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] dawnr-cl.amer-oc.local [Error retrieving data] - Failed to execute request: Failed to parse server certificates: cluster-identity-get||| ([Device name https://cluster_name_or_ip:443]: Failed to execute request: Failed to parse server certificates: cluster-identity-get|||)
com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Failed to execute request: Failed to parse server certificates: cluster-identity-get|||
...
Caused by: javax.net.ssl.SSLHandshakeException: Failed to parse server certificates
...
Caused by: java.security.cert.CertificateParsingException: java.io.IOException: URI name must include scheme:cluster_name_or_ip
...
Caused by: java.io.IOException: URI name must include scheme:cluster_name_or_ip

  • OnCommand Insightアクイジションユニット(ローカルまたはリモートのいずれか)で記録ファイルを確認する場合:

<install path>\SANscreen\acq\log\foundation_cluster_name_or_ip_<datasource id>_<date>_<time>.zip\<unix timestamp>\recording_foundation-cluster_name_or_ip.dat

<<< BADRESPONSE >>>
http/1.1 599 Failed to execute request: Failed to parse server certificates: cluster-identity-get|||

<<< BADRESPONSEEND >>>

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