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FSx for NetApp ONTAP 作業環境でシステムマネージャサービスが利用不可と表示される

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環境

  • Amazon FSx for NetApp ONTAP
  • NetApp Console
  • Workload Factory

問題

  • NetApp ConsoleのAmazon FSx for NetApp ONTAP作業環境のシステムマネージャサービスが"Unavailable"と表示され、次のエラーが発生しています："failed to connect to filesystem with ID fs-xxxxxxxxxxxxxxxxxxxx"
                                                   System Manager unavailable.png
  • 作業環境に入ると、ConsoleエージェントがUnknown errorによりFSx for NetApp ONTAPファイルシステムと通信できないことが確認されます：

Console unknown error.png

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NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.

 

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