メインコンテンツまでスキップ

FAS2xxx システムがパニック状態になり、 L2 watchdog タイムアウトのハードリセットが発生します

Views:
80
Visibility:
Public
Votes:
0
Category:
fas-systems<a>2008548706</a>
Specialty:
hw
Last Updated:

環境

  • FAS 2650
  • FAS 2520
  • FAS 2552

問題

FAS2650 システムがパニック状態になり、 L2 watchdog タイムアウトのハードリセットが発生します。
 
例:
 Record 859: Wed Nov 18 02:09:50 2020 [IPMI Event.critical]: NMI Record 860: Wed Nov 18 02:09:52 2020 [IPMI Event.critical]: L2 watchdog timeout hard reset Record 861: Wed Nov 18 02:09:52 2020 [IPMI.notice]: 6500 | 02 | EVT: 0301ffff | CPU_Cat_Error | Assertion Event, "State Asserted" Record 862: Wed Nov 18 02:09:55 2020 [IPMI.notice]: 6600 | 02 | EVT: 6fc804ff | System_Watchdog | Assertion Event, "Timer interrupt" Record 863: Wed Nov 18 02:09:55 2020 [IPMI.notice]: 6700 | 02 | EVT: 6fc104ff | System_Watchdog | Assertion Event, "Hard reset" Record 864: Wed Nov 18 02:10:34 2020 [IPMI.critical]: ADR event ID: 0 at time: 1605665434 Record 865: Wed Nov 18 02:10:34 2020 [IPMI.critical]: ADR Battery destage cycles: 27 Record 866: Wed Nov 18 02:10:36 2020 [IPMI Event.critical]: System reset Record 867: Wed Nov 18 02:10:36 2020 [IPMI Event.critical]: L2 watchdog action completed Record 868: Wed Nov 18 02:10:36 2020 [IPMI.notice]: L2 to L1 is 1(s) 137032(us) Record 869: Wed Nov 18 02:10:38 2020 [SysFW.notice]: ADR Timeout Record 870: Wed Nov 18 02:10:38 2020 [SysFW.notice]: ADR Timeout Record 871: Wed Nov 18 02:10:46 2020 [IPMI.notice]: 6800 | 02 | EVT: 0300ffff | CPU_Cat_Error | Assertion Event, "State Deasserted" Record 872: Wed Nov 18 02:10:47 2020 [SP.critical]: Filer Reboots Record 873: Wed Nov 18 02:10:51 2020 [IPMI.notice]: 6900 | 02 | EVT: 6fc21fff | System_FW_Status | Assertion Event, "System Firmware restarting" Record 874: Wed Nov 18 02:10:53 2020 [SysFW.notice]: SP responded to sync command in 0 seconds. Record 875: Wed Nov 18 02:10:53 2020 [SysFW.notice]: BIOS Version: 11.2.1 Record 876: Wed Nov 18 02:10:53 2020 [SP.notice]: Delaying L2_WDOG ASUP email for 120 seconds

FAS2252 システムが、 L2 watchdog タイムアウトのハードリセットによりパニック状態になる。 

Record 3013: Fri Sep 10 05:36:14 2021 [SP.critical]: Heartbeat stopped
Record 3014: Mon Sep 20 19:11:57 2021 [Agent Event.notice]: 014.052: 8 : i2c_rst_n_0 Reset asserted
Record 3015: Mon Sep 20 19:11:59 2021 [Agent Event.notice]: 010.405: 34 : sp_nmio asserted
Record 3016: Mon Sep 20 19:11:59 2021 [Agent Event.notice]: 011.466: 34 : sp_nmio de-asserted
Record 3017: Mon Sep 20 19:11:59 2021 [IPMI Event.critical]: NMI
Record 3018: Mon Sep 20 19:12:00 2021 [IPMI Event.critical]: L2 watchdog timeout hard reset
Record 3019: Mon Sep 20 19:12:01 2021 [IPMI.notice]: 8b01 | 02 | EVT: 6fc804ff | System_Watchdog | Assertion Event, "Timer interrupt"
Record 3020: Mon Sep 20 19:12:01 2021 [IPMI.notice]: 8c01 | 02 | EVT: 6fc104ff | System_Watchdog | Assertion Event, "Hard reset"

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.