FAS2xxx システムがパニック状態になり、 L2 watchdog タイムアウトのハードリセットが発生します

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Category:: fas-systems<a>2008548706</a>

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環境

FAS 2650
FAS 2520
FAS 2552

問題

FAS2650 システムがパニック状態になり、 L2 watchdog タイムアウトのハードリセットが発生します。

例：

 Record 859: Wed Nov 18 02:09:50 2020 [IPMI Event.critical]: NMI Record 860: Wed Nov 18 02:09:52 2020 [IPMI Event.critical]: L2 watchdog timeout hard reset Record 861: Wed Nov 18 02:09:52 2020 [IPMI.notice]: 6500 | 02 | EVT: 0301ffff | CPU_Cat_Error | Assertion Event, "State Asserted" Record 862: Wed Nov 18 02:09:55 2020 [IPMI.notice]: 6600 | 02 | EVT: 6fc804ff | System_Watchdog | Assertion Event, "Timer interrupt" Record 863: Wed Nov 18 02:09:55 2020 [IPMI.notice]: 6700 | 02 | EVT: 6fc104ff | System_Watchdog | Assertion Event, "Hard reset" Record 864: Wed Nov 18 02:10:34 2020 [IPMI.critical]: ADR event ID: 0 at time: 1605665434 Record 865: Wed Nov 18 02:10:34 2020 [IPMI.critical]: ADR Battery destage cycles: 27 Record 866: Wed Nov 18 02:10:36 2020 [IPMI Event.critical]: System reset Record 867: Wed Nov 18 02:10:36 2020 [IPMI Event.critical]: L2 watchdog action completed Record 868: Wed Nov 18 02:10:36 2020 [IPMI.notice]: L2 to L1 is 1(s) 137032(us) Record 869: Wed Nov 18 02:10:38 2020 [SysFW.notice]: ADR Timeout Record 870: Wed Nov 18 02:10:38 2020 [SysFW.notice]: ADR Timeout Record 871: Wed Nov 18 02:10:46 2020 [IPMI.notice]: 6800 | 02 | EVT: 0300ffff | CPU_Cat_Error | Assertion Event, "State Deasserted" Record 872: Wed Nov 18 02:10:47 2020 [SP.critical]: Filer Reboots Record 873: Wed Nov 18 02:10:51 2020 [IPMI.notice]: 6900 | 02 | EVT: 6fc21fff | System_FW_Status | Assertion Event, "System Firmware restarting" Record 874: Wed Nov 18 02:10:53 2020 [SysFW.notice]: SP responded to sync command in 0 seconds. Record 875: Wed Nov 18 02:10:53 2020 [SysFW.notice]: BIOS Version: 11.2.1 Record 876: Wed Nov 18 02:10:53 2020 [SP.notice]: Delaying L2_WDOG ASUP email for 120 seconds

FAS2252 システムが、 L2 watchdog タイムアウトのハードリセットによりパニック状態になる。

Record 3013: Fri Sep 10 05:36:14 2021 [SP.critical]: Heartbeat stopped Record 3014: Mon Sep 20 19:11:57 2021 [Agent Event.notice]: 014.052: 8 : i2c_rst_n_0 Reset asserted Record 3015: Mon Sep 20 19:11:59 2021 [Agent Event.notice]: 010.405: 34 : sp_nmio asserted Record 3016: Mon Sep 20 19:11:59 2021 [Agent Event.notice]: 011.466: 34 : sp_nmio de-asserted Record 3017: Mon Sep 20 19:11:59 2021 [IPMI Event.critical]: NMI Record 3018: Mon Sep 20 19:12:00 2021 [IPMI Event.critical]: L2 watchdog timeout hard reset Record 3019: Mon Sep 20 19:12:01 2021 [IPMI.notice]: 8b01 | 02 | EVT: 6fc804ff | System_Watchdog | Assertion Event, "Timer interrupt" Record 3020: Mon Sep 20 19:12:01 2021 [IPMI.notice]: 8c01 | 02 | EVT: 6fc104ff | System_Watchdog | Assertion Event, "Hard reset"