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インターネットへの接続がないため、管理サービスの更新に失敗しました

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19
Visibility:
Public
Votes:
3
Category:
element-software
Specialty:
solidfire
Last Updated:

環境

Hybrid Cloud Control(HCC)を使用した管理サービスの更新

問題

  • HCCからトリガーされた管理サービスの更新が失敗し、次のエラーメッセージが表示されます。
    The management services upgrade was unsuccessful. Please ensure your management node has internet access and try again.
  • HCCを介してダウンロードされたパッケージファイルを使用した管理サービスの更新が100%を超えず、概要で100%で停止します。
    Uploading and validating package...
  • [1]GET / LOGSで収集されたAPI(Swagger UI - https://mNodeIP/mnode)のログと mnode_mnode HCCから収集された管理ログ(サービスログ)には次のエラーが含まれます。
    <DATE TIME> ERROR   [services_api.py:1071] 403 Client Error: Forbidden for url: https://akamai.bintray.com/37/.... (簡潔にするため省略)
    <DATE TIME> INFO    [__init__.py:28] Setting details to: Update failed. Check logs for more information.
    <DATE TIME> INFO    [__init__.py:55] Getting status
    <DATE TIME> INFO    [__init__.py:61] status = error
    <DATE TIME> INFO    [__init__.py:55] Getting details
    <DATE TIME> INFO    [__init__.py:61] details = Update failed. Check logs for more information.

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