メインコンテンツまでスキップ

入力電源が良好であることを確認した後、PSUに障害が発生しました

Views:
25
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

環境

  • A400
  • 9.12.1P4

問題

  • 複数のPSUが power supply error EMSログにににあると表示される

シャーシPSU

[node-02: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 VIN is Critical Low (0 mV)
[node-02: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 PIN is Critical Low (0 mW)
[node-02: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 VOUT is Critical Low (0 mV)
[node-02: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 IOUT is Critical Low (0 mA)
[node-02: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 POUT is Critical Low (0 mW)
[node-02: wafl_exempt00: wafl.vol.snap_create.done:info]: params: {'type': 'Aggregate', 'owner': '', 'vol': 'AGGR_ROOT_node02', 'app': '', 'volident': '', 'run_time': '32545'}
[node-02: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Curr IIN is Critical Low (0 mA)
[node-02: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Hot is Critical Low (0 C)
[node-02: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 FAN is Critical Low (0 RPM)
[node-02: env_mgr: monitor.chassisPowerSupply.off:notice]: Chassis power supply 2 off.
[node-02: env_mgr: callhome.chassis.ps.degraded:error]: Call home for CHASSIS POWER SUPPLY DEGRADED: PS 2
[node-02: env_mgr: callhome.chassis.ps.off:error]: Call home for CHASSIS POWER SUPPLY OFF: PS 2

シェルフPSU

[node-02: dsa_worker5: ses.status.psError:alert]: DS224-12 (S/N XXXXXXXXXXXXXXXX) shelf 11 on channel 0d power error for Power supply 2: critical status; power supply error. This module is on the rear of the shelf at the bottom right.

[node-02: dsa_worker5: ses.status.psError:alert]: DS224-12 (S/N XXXXXXXXXXXXXXXX) shelf 12 on channel 0d power error for Power supply 2: critical status; power supply error. This module is on the rear of the shelf at the bottom right.
[node-02: dsa_worker5: callhome.shlf.power.intr:error]: Call home for SHELF POWER INTERRUPTED

  • PSU LEDのステータスが緑色であることを確認
  • PDU(配電ユニット)が接続されている問題がないことを確認
  • environment status 表示される電源装置ステータス CRITICAL

::> node run -node <node_name> environment status

 Enclosure Status: unrecoverable
Channel: 0a
Shelf: 11
Shelf Type: DS224-12
Product Serial Number: XXXXXXXXXXXXX
Module Type: IOM12

Power Supplies:
Element Status      Status Bytes  Status Descriptions
1: OK         01,00,00,20   RQSTED ON
2: CRITICAL      02,00,00,F3   DC FAIL, AC FAIL, OFF, RQSTED ON, FAIL


Enclosure Status: unrecoverable
Channel: 0b
Shelf: 30
Shelf Type: DS224-12
Product Serial Number: XXXXXXXXXXXXX
Module Type: IOM12

Power Supplies:
Element Status      Status Bytes  Status Descriptions
1: OK         01,00,00,20   RQSTED ON
2: CRITICAL      02,00,00,F3   DC FAIL, AC FAIL, OFF, RQSTED ON, FAIL

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.