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Cloud Agent が有効になっている場合、ログにキーエラーの重複エントリがあるとクラスタのコレクションが失敗します

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Category:
active-iq-unified-manager
Specialty:
om
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環境

  • Active IQ Unified Manager 9.16P2 (AIQUM)
  • Active IQ Unified Manager 9.18(AIQUM)

問題

  • Cloud Agentの収集スタイルが有効になっている場合、Unified Managerでのクラスタ収集が失敗する。
  • パフォーマンスグラフが平坦な線で表示される — 新しいパフォーマンスデータは収集されない。
  • ocumserver.log を確認すると、DuplicateKeyException エラーが明らかになる:
    2025-11-20 07:56:11,503 ERROR [oncommand] [org.springframework.jms.listener.DefaultMessageListenerContainer#1-1] [c.n.i.s.r.dao.AcquisitionInfoDao] Data Acquistion Save exception: org.springframework.dao.DuplicateKeyException: PreparedStatementCallback; SQL [INSERT INTO opm.acquisition_info (time,success,clusterId,analysisDuration,collectionDuration,msgRcvTime,isHistorical) VALUES (?,?,?,?,?,?,?)]; (conn=41092) Duplicate entry '1763639667703-47135' for key 'acquisition_info.PRIMARY'; nested exception is java.sql.SQLIntegrityConstraintViolationException: (conn=41092) Duplicate entry '1763639667703-47135' for key 'acquisition_info.PRIMARY' [...]
    Caused by: java.sql.SQLIntegrityConstraintViolationException: (conn=41092) Duplicate entry '1763639667703-47135' for key 'acquisition_info.PRIMARY' [...]
    Caused by: org.mariadb.jdbc.internal.util.exceptions.MariaDbSqlException: Duplicate entry '1763639667703-47135' for key 'acquisition_info.PRIMARY' [...]
    Caused by: java.sql.SQLException: Duplicate entry '1763639667703-47135' for key 'acquisition_info.PRIMARY' [...]
  • netapp_performance.update_history や複数の sample_* テーブルを含む他のテーブルでも、追加の DuplicateKeyException エラーが表示される場合がある。
  • AUログ(au.log)には、サーバからのHTTP 500エラーが高い割合で表示される。

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