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タイムアウトのため、WindowsでAIQUMにアクセスするとエラー404またはページが使用できない

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active-iq-unified-manager
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環境

  • Active IQ Unified Manager(AIQUM)バージョン非依存

問題

この技術的課題には複数の症状が考えられます。

  • OCIE サービスの起動に失敗します

NetApp OnCommand Insight Essentials(OCIE)Serverサービスを開始できませんでした

  • これにより、WebUI にアクセスしようとしたときにエラー 404 が発生する可能性があります
    • Chrome "404 - Not Found"
    • Internet Explorer "HTTP 404 Not Found""The webpage cannot be found"
  • データソースが検出中ステータスでスタックする
  • OCIEサービスは開始されるが、Acquisition Unitを起動できない
    • au.logに次のエラーが表示されます

ERROR [WrapperStartStopAppMain] c.o.s.a.f.Main (Main.java:163) - Main - Failed to start acquisition - Failed to load rootloader.properties java.io.IOException: Server returned HTTP response code: 401 for URL: https://localhost:443/datasources/ro...der.properties

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