Cloud Agentの応答タイムアウトが原因でAIQUMの関係に「No Data」と表示される
環境
- Active IQ Unified Manager(AIQUM)9.16
- ONTAP 9.15.1
問題
- クラスタに関係がある場合でも、AIQUMの[Relationships]画面に「
No Data
と表示されます。 acquisition/au.log
エラーを表示:
INFO [common-pool-13] c.o.s.a.d.n.NetAppOCIEDataSource (NetAppOCIEDataSource.java:217) - [CA] Cloud Agent Baseline response took 600004 ms
ERROR [common-pool-13] c.o.s.a.d.n.NetAppOCIEDataSource (NetAppOCIEDataSource.java:223) - Timed out waiting for cluster, recommend increasing timeout value
INFO [common-pool-13] c.o.s.a.d.n.NetAppOCIEDataSource (NetAppOCIEDataSource.java:338) - [] Total poll duration: 600006 ms
INFO [common-pool-13] c.o.s.a.d.n.NetAppOCIEDataSource (NetAppOCIEDataSource.java:346) - [] -- Finished Poll --
ERROR [common-pool-13] c.o.s.a.f.d.BaseDataSource (DataSourceErrorException.java:244) - <CLUSTER> [Error retrieving data] - Timed out waiting for cluster, recommend increasing timeout value ([Device name General Device]: Timed out waiting for cluster, recommend increasing timeout value) com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Timed out waiting for cluster, recommend increasing timeout value
at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.NetAppOCIEDataSource.doFoundation(NetAppOCIEDataSource.java:224) ~[au-datasource-netappfoundation.jar:9.16.0-2024.11.J9]
at com.onaro.sanscreen.acquisition.netappfoundation.datasource.NetAppFoundationPackage.pollNow(NetAppFoundationPackage.java:199) ~[au-package-netappfoundation.jar:9.16.0-2024.11.J9]
at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.run(BaseDataSource.java:269) ~[au-framework.jar:9.16.0-2024.11.J9]
at com.onaro.sanscreen.acquisition.framework.mgmt.DataSourceManager$PollLogic.run(DataSourceManager.java:756) ~[au-framework.jar:9.16.0-2024.11.J9]
at com.onaro.sanscreen.acquisition.framework.mgmt.scheduler.SchedulerTask.runLogic(SchedulerTask.java:102) ~[au-framework.jar:9.16.0-2024.11.J9]
at com.onaro.sanscreen.acquisition.framework.mgmt.scheduler.Scheduler$LogicWrapper.run(Scheduler.java:271) ~[au-framework.jar:9.16.0-2024.11.J9]
at com.onaro.commons.metrics.executor.ThreadPoolMonitorExecutor.lambda$submit$1(ThreadPoolMonitorExecutor.java:178) ~[commons-commons.jar:9.16.0-2024.11.J9]
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515) ~[?:?]
at java.util.concurrent.FutureTask.run(FutureTask.java:264) ~[?:?]
at com.onaro.commons.metrics.executor.ThreadPoolMonitorExecutor.lambda$execute$0(ThreadPoolMonitorExecutor.java:164) ~[commons-commons.jar:9.16.0-2024.11.J9]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) ~[?:?]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) ~[?:?]
at java.lang.Thread.run(Thread.java:829) ~[?:?]
server/ocumserver.log
警告を表示:
INFO [oncommand] [org.springframework.jms.listener.DefaultMessageListenerContainer#1-1] [com.netapp.ipc.jms.OCIE_Events] OCIE JMS notification message received: {WarningCount=0, DatasourceName=<CLUSTER>, DatasourceID=4, Error0_ClusterManagementIP=<CLUSTER>, PackageName=netappfoundation, TotalReportTime=173, PollStartTime=1741224803759, ErrorCount=1, Success=false, DurationTime=600006, Error0_Message=Timed out waiting for cluster, recommend increasing timeout value, TotalZAPITime=-1, NotificationType=PACKAGE_COMPLETED, Error0_Type=BAD_ZAPI_RESPONSE, UpdateTime=1741225403790, Error0_Port=443, MessageType=PACKAGE_NOTIFICATION, Error0_Zapi=null}
INFO [oncommand] [reconciliation-0] [<CLUSTER>(poll@10:43:23.790)|acquire] [c.n.dfm.collector.OcieJmsListener] Inventory acquisiton for cluster <CLUSTER> complete in 0:10:00.031
INFO [oncommand] [org.springframework.jms.listener.DefaultMessageListenerContainer#1-1] [com.netapp.ipc.jms.OCIE_Events] Starting to process OCIE notification for packageType = netappfoundation , notificationType = PACKAGE_COMPLETED for cluster = 4825 , sampleTime= 1741224803759
INFO [oncommand] [opmTaskExecutor-4] [c.n.i.a.c.CapacityTierAnalysis] Cluster has been run before: 4825
INFO [oncommand] [org.springframework.jms.listener.DefaultMessageListenerContainer#1-1] [c.n.ipc.scheduling.OpmTaskScheduler] Scheduling com.netapp.ipc.scheduling.task.AggregatedDataPeriodicRefreshTask@781751ed with spring scheduler at time :
INFO [oncommand] [org.springframework.jms.listener.DefaultMessageListenerContainer#1-1] [com.netapp.ipc.jms.OCIE_Events] Completed processing OCIE notification for packageType = netappfoundation , notificationType = PACKAGE_COMPLETED for cluster = 4825 , sampleTime= 1741224803759
WARN [oncommand] [reconciliation-0] [c.n.d.c.ClusterStatusListener] Acquisition Failed for cluster : <CLUSTER> message : Timed out waiting for cluster, recommend increasing timeout value