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DWH レポートポータルへのログイン試行が次のエラーで失敗します。「 DPR-GTY-5003 」または「 CAM-CRP-1064 Unable to process the PKCS #7 」または「 CAM-CRP-1093 Unable to read the contents of the keystore 」

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に適用されます

  • DWH バージョン 7.0.x
  • DWH バージョン 7.1.1
  • DWH バージョン 7.1.2
  • DWH バージョン 7.2.0

問題

DWH のレポートポータルへのログインが無効なクレデンシャルエラーで失敗し、ログに

CAM-CRP-1064 Unable to process the PKCS #7
次のエラーが記録されます。 - または -
CAM-CRP-1093 Unable to read the contents of the keystore


IBM Cognos Configuration Window から Cognos サービスを再起動すると、 PKCS#Key エラーが報告されます。

[ ERROR ]
--------------------------------------------------------
CAM-CRP-1093 Unable to read the contents of the keystore '.../Program Files/SANscreen/cognos/c10_64/configuration/csk\jCSKKeystore'. Reason: java.io.IOException: com.sun.crypto.provider.SealedObjectForKeyProtector
--------------------------------------------------------

CAM-CRP-1064 Unable to process the PKCS #7 data because of an internal error. Unable to read the contents of the keystore '.../Program Files/SANscreen/cognos/c10_64/configuration/csk\jCSKKeystore'. Reason: java.io.IOException: com.sun.crypto.provider.SealedObjectForKeyProtector
--------------------------------------------------------

DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString>CM-CFG-5084 An error occurred while reading the startup configuration file.</messageString></message></messages>    problem starting handler ContentManagerLifecycleHandlerCM-CFG-5084 An error occurred while reading the startup configuration file. java.lang.RuntimeException: CM-CFG-5084 An error occurred while reading the startup configuration file.           at com.cognos.cm.server.ConfigurationFactory.getConfig(ConfigurationFactory.java:59)     at com.cognos.cm.server.CMServlet.<init>(CMServlet.java:224)

 

 

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