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SCV 6.2 の導入後、MYSQL パスワードが見つからないため、SCV サービスを開始できません

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環境

  • SnapCenter Plug-in for VMware vSphere(SCV)6.1.x以降
  • 新規インストール

問題

  • SCV 6.1.x以降を導入すると、SCV管理ユーザーインターフェースに以下が表示されます:

vCenter Plugin connection has failed. VADP Server error occurred

SnapCenter Plug-in connection has failed. Failed to VMware plugin status: Connection refused (Connection refused).
Please make sure the plugin is up and running. Failed to get protection services status from configuration service:
Connection refused (Connection refused). Please make sure the plugin is up and running

  • wfe.log:

 java.net.UnknownHostException: cloudmanager_credentials

  • control-plane.log:

org.apache.thrift.transport.TTransportException: java.net.ConnectException: Connection refused (Connection refused)

  • syslog

systemd[1]: Starting protectionservice-rbac.service - protection rbac service...
  :
protectionservice-rbac[XXXX]: Unhandled exception. System.IO.FileNotFoundException: Could not find file '/etc/mysql/passwd.conf'.
protectionservice-rbac[XXXX]: File name: '/etc/mysql/passwd.conf'
protectionservice-rbac[XXXX]:   at Interop.ThrowExceptionForIoErrno(ErrorInfo errorInfo, String path, Boolean isDirError)
  :
protectionservice-rbac[XXXX]:   at NetApp.DataProtection.Services.RBAC.API.Program.Main(String[] args)
protectionservice-rbac[XXXX]: /opt/netapp/init_scripts/protectionservice-rbac: line 96:  XXXX Aborted          /usr/bin/dotnet/dotnet /opt/netapp/protectionservice/publish/rbac/RBAC.API.dll --urls " http://localhost:8149"
protectionservice-rbac[XXXX]: /
systemd[1]: protectionservice-rbac.service: New main PID XXXX does not exist or is a zombie.
systemd[1]: protectionservice-rbac.service: Failed with result 'protocol'.
systemd[1]: Failed to start protectionservice-rbac.service - protection rbac service.
systemd[1]: protectionservice-rbac.service: Scheduled restart job, restart counter is at 2.

  • installPkg.log:

 Failed to encrypt MySQL password

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